If you have concerns about your financial situation, please email us at firstname.lastname@example.org with your agreement number or vehicle registration, include the reason you require financial support and what level of support you need. Please title your email Coronavirus.
We’re getting lots of requests, so it may take us up to 10 working days to respond, but we’ll come back to you as quickly as possible.
Mercedes me finance
We’d like to thank you for your patience, and remind you of the self-service options that are available with Mercedes me finance where you can:
• Change your monthly payment date
• Request and pay an early settlement quotation
• Edit your contact details
• Update your bank details
• View your documents
• Make a payment
If you’re not registered for Mercedes me finance, you’ll need your agreement number and registration number to hand.
How else can I get in touch?
The best way to get in touch with us is to email us: email@example.com
In order for us to help you as quickly as possible please include the following information in your email:
- Agreement number
- Registration number
- Chassis number
You can find this information on your agreement. If you cannot find these then please provide as much other information as you can.
You can also contact us by:
Telephone: 0370 847 0700
We are open:
Every Mon, Wed & Fri: 9am - 5pm
Every Tue & Thurs: 9am - 1.30pm
Or you can write to us:
Commercial Vehicles Finance Team
What can I request?
Amend your payment details
Changes to your personal details
Change of registration
Add a contact to your agreement
Annual VAT Invoice request
Mileage increase request