Contact Mercedes-Benz Finance

Mercedes me finance

It's quick and easy to manage your agreement online using Mercedes me finance, where you can:

Change your monthly payment date
Request and pay an early settlement quotation
Edit your contact details
Update your bank details
View your documents
Make a payment

If you’re not registered for Mercedes me finance, you’ll need your agreement number and registration number to hand.

Use Our Online Forms?

You can also use our online forms to manage your finance agreement:

Ask us to email or post you a settlement quote
Change your bank details
Change your personal details
Request a copy of your documents
Make a general enquiry

Online Forms

How Else Can I Get In Touch With Mercedes-Benz Financial Services?

If you need to contact us about anything else:

Tel: 0370 847 0700

Please make sure you have your agreement number or vehicle registration to hand.

We are open Monday to Friday, 9am - 5pm.

Please note our opening hours are subject to change during public bank holidays.

Arrears

If you are in arrears and would like to make a payment please call us on:

0333 345 3300

Monday to Friday, 8.30am - 5pm

Please note our opening hours are subject to change during public bank holidays.

Or you can email us on: Collections-UK@mercedes-benz.com

What can I request?

Amend your payment details

Amend your payment details

You need to let us know at least ten days in advance of your next payment date so that we have enough time to change your bank details. This will help you avoid penalty charges from your bank.
Changes to your personal details

Changes to your personal details

If you change your name or move house, you need to let us know so that we can keep you up to date with your finance agreement.
Change of registration

Change of registration

If you have changed your registration plates, you need to let us know right away so that we can update our records. This will help us provide a faster, more efficient service when you need assistance in the future.
Add a contact to your agreement

Add a contact to your agreement

If you want to authorise another person to speak or write to us on your behalf regarding your finance agreement.
Annual VAT Invoice request

Annual VAT Invoice request

If you would like your VAT invoice for the coming year, you can complete a request form and we will post your invoice to you.
Statement request

Statement request

You might find it useful to see a summary of your accounts.
Mileage increase request

Mileage increase request

Let us know by completing a mileage increase request, we’ll then send a quote for you to sign. Once this is returned we will amend your agreement. Please note, there is a £50 + VAT administration charge for an increase request.
Clearance request

Clearance request

If you want to know if the finance is clear on your vehicle; please get in touch. We will confirm whether this has been paid in full or tell you how much needs to be paid in order to clear the finance agreement.