‘One call is all it takes.’ 

‘If your van breaks down, I’m here to help with roadside assistance – no matter the time of day. One call and I’ll be with you as quickly as possible to get you back on the road. If immediate repairs aren’t possible on site, our 24 hour towing service will get you to the nearest authorised Mercedes-Benz workshop. While you focus on your business, our service team will focus on your van. Because we’re committed to keeping you moving – and your business running.’

Maintenance Technician at Mercedes-Benz

 Service Technician in workwear with tablet in his hand to ensure competent support from Mercedes-Benz .

Peace of mind, wherever you are.

Your van is vital to running your business. Yet breakdowns, accidents or even vandalism can happen. Sometimes at the most inconvenient time. If your van is no longer working for you, Mercedes-Benz Service24h is on call to get you moving again. Across Europe, 24 hours a day, and wherever you need us, we’ll carry out repairs there and then whenever we can.

If an immediate repair isn’t possible, we’ll tow your vehicle to the nearest authorised Mercedes-Benz workshop. There, repairs are prioritised to get you back on the road as quickly as possible. Then, if needed, we’ll help arrange an alternative mobility solution, so your business keeps moving without losing revenue.

Driver in a Mercedes-Benz Sprinter calls the Mercedes-Benz Service24h hotline via the on-board menu if she has a problem.
A woman calls the Mercedes-Benz service 24h hotline, a Mercedes-Benz Sprinter is stationary by the side of country road.

You call, we’re there.

Need roadside assistance? You can reach us at any time of day or night by phoning the Mercedes-Benz Service 24h hotline. If your van features the Mercedes me button or MB contact in the address book of your radio or MBUX multimedia system, you can also reach us this way.

To call Mercedes-Benz Service 24H now, ring 00800 3 7777777.

Controlling costs.

The Mercedes-Benz MobiloVan mobility warranty minimises the cost impact of roadside assistance and 24 hour towing. Valid throughout Europe, it covers the costs of Mercedes-Benz Service24h and a range of services, including breakdown assistance, 24 hour towing, courtesy vehicle, vehicle deliver, return transport, taxis, hotels and more. This way, you’re always protected and can focus entirely on your business.

A range of Mercedes-Benz vans parked side-by-side on a road next to a shipping dock.

Other ways to take your business further.

Haven’t found what you’re looking for yet? Perhaps one of these topics will help you.