Declaration of Accessibility

Market to place the name to be displayed is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards (WCAG 2.2 and EN 301 549). This accessibility statement applies to the website of Market to place the name to be displayed published at https://www.mercedes-benz.xx

Status of compatibility with the requirements

The website is currently not fully compliant with the technical requirements according to the Web Content Accessibility Guidelines (WCAG) 2.2. This accessibility statement applies to the website of Market to place the name to be displayed published at https://www.mercedes-benz.xx.

Non-accessible content

Thefollowing content is not accessible because it is not compatible with the underlying harmonized standard EN 301 549:

• On single pages there are images without captions. It is difficult to navigate to the images with screen readers.

• There are links without link text on single pages.

• There is a list element on a page that is not part of a list.

• On single pages, the contrast between text and background is too low.

• There is no title on single pages.

•On a page, the language stored in HTML does not match the page language.

• On all pages there are elements with the Aria-hidden attribute that can be focused at the same time. This makes these elements accessible to assistive technologies, even though they should be hidden.

• On single pages, links are indistinguishable from the surrounding text.

• There are particularly important areas on a page that are marked with the role 'region' but have no labeling. This prevents screen reader users from recognizing the purpose and content of the area.

• On a page there are ARIA buttons, links or menu items without labeling. Navigation with screen readers to these elements is difficult.

• On single pages there are elements whose Aria ID occurs several times. This makes it difficult to navigate the website with screen readers.

• There are lists on a page that contain elements that do not belong in lists. As a result, the lists may not be output correctly by assistive technologies.

This declaration was created on 22.07.2025 using the Eye-Able® technology of Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at https://eye-able.com/en. Eye-Able Report ® - a product of Web Inclusion GmbH - has gone through all machine-verifiable test steps.

Arbitration

If no satisfactory solution is found to your request regarding the accessibility of our website, you can contact an arbitration board. Its task is to resolve conflicts between people with disabilities and federal public bodies. The aim is not to find winners or losers. Rather, the aim is to find a solution to a problem together and out of court with the help of the conciliation body. The conciliation procedure is free of charge. You also do not need legal assistance. You can reach the arbitration board at the following address:

Market to decide if it's legally required to have such info.

Feedback and Contact details

Do you have a comment or a note about barriers on this website? Please get in touch with us. We will explain which barriers exist. You can find out what exceptions we have made. We will answer your
questions as quickly as possible, but at the latest within the statutory period of a month.

Thank you for your feedback. You can contact us at the following address:info@mercedes-benz.xx

Market to decide what to fill in on Contact information area

Disclaimer

The automatic check of the web content was carried out on: 22.07.2025. For the web content accessed by Eye-Able, the Google Chrome browser in version 136.0.7103.92 was used. We guarantee the accuracy of the information provided for the tested application version under the specified browser and operating system parameters. If different versions or environments are used, a different display is possible, which may differ from the results given here. For a complete check, manual tests by the website operator are also recommended.

Our Accessibility Statement.

We're commited to supporting you.

At Mercedes-Benz, we believe our website should be accessible to everyone, whatever their ability. That's why we want to give all users an inclusive and easy-to-use experience, including people with permanent or temporary disabilities.

We're also committed to making sure everyone can use our content and services and interact with our online resources, without facing barriers.

Our approach.

We're committed to achieving trusted standards of accessibility, which is why we are actively working towards meeting the Web Content Accessibility Guidlines (WCAG) 2.2 at the AA level. We use these guidelines in our website design and development to make sure everyone can use, understand and interact with it.

We also regularly check and improve our website to keep it accessible for everyone, by using helpful technologies and listening to feedback from users - to actively find and remove any barriers.

This statement was last updated on September 8th 2025.

Help us, help you.

We welcome feedback about how accessible our website is. If you notice any barriers or have ideas about how to improve it, please email us at uk-oneweb@mercedes-benz.com. You can visit our 'Contact us' page to find other ways to get in touch that work best for you.

If you need help with how to give feedback, the Web Accessibility Initiative can guide you on how to contact organisations about inaccessible websites.

Your comments are important and help us make our website more accessible for as many people as possible.

Accessibility: steps we've already taken.

Here are just a few ways we're making our website more accessible:

• Links have clear, descriptive names - so you always know where they will take you.

• Images and other non-text content includes alternative text, so a screen reader can describe them to you.

• We try our best to use plain English and avoid jargon where possible. And we're always looking to improve, so if you don't understand something, let us know.

• Many of our videos already include captions or additional text formats like written transcript - and we're actively making sure the rest do.

What we're working on.

We want our customers to have the best web experience possible. So, here's a few ways we're trying to make our site more accessible:

• Making the entire website navigable with just a keyboard.

• Giving clearer messages when something goes wrong - and what you can do next.

• Adding keyboard shortcuts.

Special support.

If you find it difficult to use phones, tablets or computers - AbilityNet can help.

Their My Computer My Way website has step-by-step guides to help you change settings and make your device easier to use.

They also offer free support on how to use your device if you have a disability - just call 0300 180 0028 to find out more.

Browser accessibility options.

Each browser is different - and so is the device you're using with it. The links below can help you find out how to change font size, colours, and other settings to meet your needs:

Helpful tools.

NVDA is a free screen reader for Microsoft Windows operating systems. For more information or to download it, go to nvda-project.org.

VoiceOver comes built into Mac OS X operating systems on mobile and desktop (this includes IOS based products). If it's not installed, you can download it for free at apple.com/accessibiltyopens.

Below are some more useful links:

Signly - https://signly.co/
SignLive - https://signlive.co.uk/
SignVideo - https://signvideo.co.uk/

Relay UK also offers support to deaf, speech-impaired and hard-of-hearing people over the phone by providing text or sign language interpreters.

Need extra support.

If something's changed or you need extra support, let us know. We'll do our best to make your Mercedes-Benz experience as smooth as possible.

For any vehicle related queries, you can contact us using our online forms here.

For Mercedes-Benz Financial Services customers, we have a Customer Support Hub that can provide more information if you have specific needs/circumstances.

You can also contact us via:
• Online Forms: Click here

• Website: Contact us

• Or by calling us on: 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays.

Alternatively, if you need to speak to your showroom about a new application or anything else related to your vehicle, you can find their details here.

Alternatively, if you need to speak to your showroom about a new application or anything else related to your vehicle, you can find their details below:

• Find a Passenger Car Showroom
• Find a Commercial Van Dealer