Market to place the name to be displayed is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards (WCAG 2.2 and EN 301 549). This accessibility statement applies to the website of Market to place the name to be displayed published at https://www.mercedes-benz.xx
Declaration of Accessibility
Status of compatibility with the requirements
The website is currently not fully compliant with the technical requirements according to the Web Content Accessibility Guidelines (WCAG) 2.2. This accessibility statement applies to the website of Market to place the name to be displayed published at https://www.mercedes-benz.xx.
Non-accessible content
Thefollowing content is not accessible because it is not compatible with the underlying harmonized standard EN 301 549:
• On single pages there are images without captions. It is difficult to navigate to the images with screen readers.
• There are links without link text on single pages.
• There is a list element on a page that is not part of a list.
• On single pages, the contrast between text and background is too low.
• There is no title on single pages.
•On a page, the language stored in HTML does not match the page language.
• On all pages there are elements with the Aria-hidden attribute that can be focused at the same time. This makes these elements accessible to assistive technologies, even though they should be hidden.
• On single pages, links are indistinguishable from the surrounding text.
• There are particularly important areas on a page that are marked with the role 'region' but have no labeling. This prevents screen reader users from recognizing the purpose and content of the area.
• On a page there are ARIA buttons, links or menu items without labeling. Navigation with screen readers to these elements is difficult.
• On single pages there are elements whose Aria ID occurs several times. This makes it difficult to navigate the website with screen readers.
• There are lists on a page that contain elements that do not belong in lists. As a result, the lists may not be output correctly by assistive technologies.
This declaration was created on 22.07.2025 using the Eye-Able® technology of Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at https://eye-able.com/en. Eye-Able Report ® - a product of Web Inclusion GmbH - has gone through all machine-verifiable test steps.
Arbitration
If no satisfactory solution is found to your request regarding the accessibility of our website, you can contact an arbitration board. Its task is to resolve conflicts between people with disabilities and federal public bodies. The aim is not to find winners or losers. Rather, the aim is to find a solution to a problem together and out of court with the help of the conciliation body. The conciliation procedure is free of charge. You also do not need legal assistance. You can reach the arbitration board at the following address:
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Feedback and Contact details
Do you have a comment or a note about barriers on this website? Please get in touch with us. We will explain which barriers exist. You can find out what exceptions we have made. We will answer your
questions as quickly as possible, but at the latest within the statutory period of a month.
Thank you for your feedback. You can contact us at the following address:info@mercedes-benz.xx
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Help us, help you.
We welcome feedback about how accessible our website is. If you notice any barriers or have ideas about how to improve it, please email us at uk-oneweb@mercedes-benz.com.
If you need help with how to give feedback, the Web Accessibility Initiative can guide you on how to contact organisations about inaccessible websites.
Your comments are important and help us make our website more accessible for as many people as possible.
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What we're working on.
We want our customers to have the best web experience possible. So, here's a few ways we're trying to make our site more accessible:
• Making the entire website navigable with just a keyboard.
• Giving clearer messages when something goes wrong - and what you can do next.
• Adding keyboard shortcuts.
Need extra support.
If something's changed or you need extra support, let us know. We'll do our best to make your Mercedes-Benz experience as smooth as possible.
For any vehicle related queries, you can contact us using our online forms here.
For Mercedes-Benz Financial Services customers, we have a Customer Support Hub that can provide more information if you have specific needs/circumstances.
You can also contact us via:
• Online Forms
• Website: Contact us
• Or by calling us on: 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays.
Alternatively, if you need to speak to your Showroom or Dealer about a new application or anything else related to your vehicle, you can find their details below:
• Find a Passenger Car Showroom
• Find a Commercial Van Dealer