‘I’ll help you make the best use our services as easily as possible, giving you back time for your business. We offer a broad range of mobility solutions: from digital vehicle acceptance to pick-up and delivery service, roadside assistance, courtesy vehicles and much more. You can focus on your business while we take care of your vehicle availability with practical solutions developed specifically for the needs of our commercial customers.’

Service Advisor at Mercedes-Benz

Our service never rests. You can quickly find a nearby Mercedes-Benz authorised repairer via our online appointment booking system. Simply choose the workshop appointment that best suits your business schedule.

Our Mercedes-Benz MobiloVan mobility warranty provides you with rapid breakdown assistance from a Mercedes-Benz Service24h Technician, wherever your incident happened. Our service includes a courtesy vehicle or a customised solution to get you where you’re needed. These are just some of the services that come as standard with your van.

Fast, efficient, and paperless: we accept your vehicle digitally, from the initial repair order to the clarification of any additional work. You can confirm and approve the order directly on your Mercedes-Benz Service Adviser’s tablet. Once everything is agreed, we will send you a digital confirmation and all the details by email. This way, you have all the important information at your fingertips – anytime and anywhere, for every single vehicle.

No time to take your van to your Mercedes-Benz authorised repairer yourself? No problem. We offer a convenient vehicle pick-up and delivery service, designed especially for commercial customers. You can also take advantage of customised mobility solutions, such as a suitable courtesy vehicle, to keep you moving until your van is ready. This way, you can stay focused on your business, while we handle everything for your vehicle – from pick-up to return – at a location of your choice.

We keep your business moving – even during maintenance, repair or technical breakdown of your van. With a range of courtesy vehicle offerings, everything’s taken care of. If your vehicle is upfitted with a specialised body or cooling devices, we’ll do our best to offer vehicles to match your specific business needs. In fact, we’ll do all we can to ensure you can continue business uninterrupted.