Insurance
Insurance to cover your needs.
Welcome to Mercedes-Benz Insurance. Here you’ll find all the information you need on Insurance products for your Mercedes-Benz Van.
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Insurance.
Find the information you need on the types of insurance products available for your Mercedes-Benz Van.
Insurance to cover your needs.
Mercedes-Benz Van First Cover
- Up to 3 days free cover when you buy a new or used Mercedes Benz van from a Mercedes Benz Dealer.
- Mercedes-Benz Authorised Repairs
Guaranteed repairs at a Mercedes-Benz Authorised Repairer.
- Genuine Parts
All Repairs will be carried out using Genuine Parts - keeping your Mercedes-Benz in the best condition.
- Seamless upgrade
It takes a few taps to upgrade from your complimentary First Cover to a Mercedes-Benz Van Insurance policy, designed for your Mercedes-Benz to give you total peace of mind.
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Mercedes-Benz Van First Cover
- Up to 3 days free cover when you buy a new or used Mercedes Benz van from a Mercedes Benz Dealer.
- Mercedes-Benz Authorised Repairs
Guaranteed repairs at a Mercedes-Benz Authorised Repairer.
- GenuineParts
All Repairs will be carried out using GenuineParts - keeping your Mercedes-Benz in the best condition.
- Seamless upgrade
It takes a few taps to upgrade from your complimentary First Cover to a Mercedes-Benz Van Insurance policy, designed for your Mercedes-Benz to give you total peace of mind.
;Resize=(600,450) "Mercedes-Benz First Cover features include:")
First Cover
How Van First Cover works.
With Mercedes-Benz Van First Cover, you can drive away with 7 days free, comprehensive Van Insurance when you buy a new or used Mercedes-Benz Van from a Mercedes-Benz Dealer.
You will receive an annual quote as part of the process and your cover note will be sent to your chosen Dealer, which means you'll have everything ready when it comes to collecting your new Van.
You will receive an annual quote as part of the process and your cover note will be sent to your chosen Dealer, which means you'll have everything ready when it comes to collecting your new Van.
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Motor Insurance
Mercedes-Benz Van Insurance Features include:
- Guaranteed repairs using Mercedes-Benz Genuine Parts at Mercedes-Benz Approved Repairers
- Up to £300 cover for tools damaged or stolen whilst in your van (where optional Enhanced Tool Cover has not been purchased)
- Courtesy van - use of a car derived van whilst your van is being repaired, subject to availability
- 24 hour UK recovery in the event of an accident
- Personal belongings cover up to £300
- Cover for personal accidents involving the van up to £5,000 and medical expenses related to an accident up to £100 per claim per person
- Up to £500 cover for replacement vehicle keys and locks
- Windscreen cover - the cost of repairing or replacing your windscreen
- 90 days’ full policy cover in a 12-month period when you visit the EU
- Uninsured driver promise – protecting your No Claims Bonus and policy excess if an accident was the fault of an uninsured driver
For Van Insurance enquiries, call us on 0330 912 1171.
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Van Insurance policy documents.
Find all policy documents here, including policy wording and product information for Van Insurance and First Cover.
Mercedes-Benz Van First Cover features include:
Monthly Subscription - Included as standard
- Guaranteed repairs at a Mercedes-Benz Authorised Repairer using GenuineParts.
- Courtesy van - use of a car-derived van whilst your van is being repaired, subject to availability.
- Uninsured driver promise – protecting your No Claims Bonus and policy excess if an accident was the fault of an uninsured driver.
- 24 hour UK recovery in the event of an accident.
- Up to £500 cover for replacement vehicle keys and locks.
- Cover for personal accidents involving the van up to £5,000 and medical expenses related to an accident up to £100 per claim per person.
- Personal belongings cover up to £300.
- Up to £300 cover for tools damaged or stolen whilst in your van.
- Windscreen cover - the cost of repairing or replacing your windscreen.
- 90 days’ full policy cover in a 12-month period when you visit the EU.
Please read the policy wording for full terms, conditions, exclusions and excesses.
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Contact Us
If you need to contact us about your insurance policy here’s how to get in touch:
Customer Care Team
Email: customercare@insurance.mercedes-benz.co.uk
Phone: 0330 912 1171
Opening hours:
Monday to Friday: 9:00am – 5:00pm
Bank Holidays: 10:00am – 4:00pm
How do I make a complaint?
We aim to get things right first time. If we haven’t provided the service you expected from us, please get in touch using the details below so we can put things right.
Write to us at:
Mercedes-Benz Motor Insurance
CEME Suite 173
Marsh Way
Rainham RM13 8EU
Email us: customercare@insurance.mercedes-benz.co.uk
Call us: 0330 912 1171
Opening hours:
Monday to Friday: 9:00am – 5:00pm
Bank Holidays: 10:00am – 4:00pm
Compare insurance policies
Our insurance policies compared.
Here you can see a brief overview of our various insurance services and compare them to find the best solution for you.
Making a claim on your Van Insurance policy.
Contact our helpline to make a claim on your Van insurance policy on 0330 912 7877. We are open 24/7.
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Please read the policy wording for full terms, conditions, exclusions and excesses.
All Mercedes-Benz motor and van insurance policies are arranged and administered by Wrisk Transfer Limited, registered in England and Wales under company number 10657213. Registered office: 45 Gresham Street, London, EC2V 7BG. Wrisk Transfer Limited is authorised and regulated by the Financial Conduct Authority (FCA) with firm reference number 788062.
The Financial Services Register can be checked for details of permissions, history and contact details.
Mercedes-Benz Insurance Services UK Limited is registered in England and Wales under company number 03510012. Registered office: Delaware Drive, Tongwell, Milton Keynes, England, MK15 8BA. Mercedes-Benz Insurance Services UK Limited is authorised and regulated by the Financial Conduct Authority with firm reference number 311715.
Wrisk Transfer Limited offers insurance products from a range of insurers.
We may decline a quote in some circumstances.
All Mercedes-Benz motor and van insurance policies are arranged and administered by Wrisk Transfer Limited, registered in England and Wales under company number 10657213. Registered office: 45 Gresham Street, London, EC2V 7BG. Wrisk Transfer Limited is authorised and regulated by the Financial Conduct Authority (FCA) with firm reference number 788062.
The Financial Services Register can be checked for details of permissions, history and contact details.
Mercedes-Benz Insurance Services UK Limited is registered in England and Wales under company number 03510012. Registered office: Delaware Drive, Tongwell, Milton Keynes, England, MK15 8BA. Mercedes-Benz Insurance Services UK Limited is authorised and regulated by the Financial Conduct Authority with firm reference number 311715.
Wrisk Transfer Limited offers insurance products from a range of insurers.
We may decline a quote in some circumstances.
Extended Warranty
Mercedes-Benz Extended Warranty has been carefully designed for your Mercedes-Benz and with you in mind.
Working with Allianz Assistance.
About Commercial Insurance
About Commercial Insurance
Nothing beats the feeling of a perfect fit, whether it's a handmade suit or bespoke commercial insurance. At Mercedes-Benz Commercial Insurance, every solution created is unique. The expertise and commitment provided will make sure you get the protection you need for your business.
Mercedes-Benz Commercial Insurance looks after everything from your staff and vehicles to company liability, equipment and premises as well as risk from cyber attacks. So you can get on with doing what you do best, running your business, knowing it is covered by a bespoke solution.
For Commercial Insurance enquiries, call us on 0345 600 3429 or email corporateinsurance@mercedes-benz.com.
Our opening hours are Monday - Friday 8:30am - 5:00pm
00:00 / 00:00
FAQs and Contact Us
FAQ – Insurance.
Here you will find an overview of the most frequently asked questions on the topic of “Insurance”.