What is a Mercedes-Benz ServiceCare plan? 

A ServiceCare plan helps you plan ahead. It tells you when routine services are due and how much you can expect to pay. We can then tailor the plan to the needs of your business.

'We take care of the details – so you can focus on your business.’

‘You need to concentrate fully on your business without worrying about unexpected costs. Mercedes-Benz service plans protect you against a wide range of potential issues at a fixed, predictable cost. Our highly trained staff at Mercedes-Benz service centres carry out all necessary work quickly and to the highest standards – giving you more flexibility to keep your business moving forward.’

Sales Manager at Mercedes-Benz

00:00 / 00:00

We keep your business moving.

Maintenance, wear-and-tear replacements and unexpected technical issues can all make financial planning complicated. If payment timings and responsibilities are unclear, your vehicle may be off the road longer than necessary. With Mercedes-Benz ServiceCare, we take that worry off your hands. Because whatever happens, you and your business stay mobile – with your van available when you need it.

Two men having a consultation standing around a table looking at an iPad.

Mercedes-Benz ServiceCare brings you.

Reliability with your vehicles maintained to optimum efficiency.
Visibility with fixed rates you know in advance.
Flexibility with packages tailored to your business needs.
Certainty with guarantees for up to 30 years with Mercedes-Benz Mobilovan

Discover the right Mercedes-Benz Service Plan and Warranty for your needs.

Mercedes-Benz ServiceCare for vans.

The Maintenance Package - Mercedes-Benz ServiceCare Maintenance.
Regular inspections of key components and systems help ensure your van stays operational. This type of maintenance reduces unnecessary repair costs, keeps downtime to a minimum and helps your business long term.

The Complete Package – Mercedes-Benz ServiceCare Complete.
This covers replacement of wear and tear parts and regular maintenance work (as per the service booklet and manufacturer specifications) in fixed monthly installments. It includes an extended warranty and adds a range of wear-related repairs which you can tailor to your own business needs.

A virtual transparent Mercedes-Benz Sprinter van in a workshop setting.

Mercedes-Benz Service Plans for electric vans.

Mercedes-Benz ServiceCare eMaintenance.
Regular inspections of key components and systems help ensure your van stays operational. This type of maintenance reduces unnecessary repair costs, keeps downtime to a minimum and helps your business long term.

Mercedes-Benz ServiceCare eComplete.
The plan that leaves nothing to chance: Mercedes-Benz ServiceCare eComplete covers workshop work in fixed monthly instalments, including repairs for wear and tear. This means your electric van is available on schedule – with full cost control.

Integrated maintenance package: peace of mind on the road.
This package is already included in the purchase price of your electric van and covers the costs of work at your local Mercedes-Benz Authorised Repairer.

If you are interested in learning more, explore our electric van servicing page.

A technician infront of two eVans on a tablet

Mercedes-Benz Service Plans for the eSprinter.

Mercedes-Benz ServiceCare eMaintenance.
Regular inspections of key components and systems help ensure your van stays operational. This type of maintenance reduces unnecessary repair costs, keeps downtime to a minimum and helps your business long term.

Mercedes-Benz ServiceCare eComplete.
This package covers workshop work in fixed monthly instalments, including wear and tear repairs. In addition, eComplete offers the option to take up battery capacity warranty for a maximum of 8 years / 100,000 miles / 300,000 km.

Integrated maintenance package: peace of mind on the road with your eSprinter, model year 2024.
This package is already included in the purchase price of your electric van and covers the costs of work at your local Mercedes-Benz Authorised Repairer.

A white Mercedes-Benz Sprinter drives on a road through a city.

Finely tuned. Fully secured

Mercedes-Benz ServiceCare additional options.

With these paid additional options, you can tailor our services precisely to your needs. These include, for example, our pick-up and delivery service and a courtesy vehicle while your van is being maintained or repaired.

A technician handing over key fob to a customer with a white Mercedes-Benz Vito van in the background.

Finely tuned. Fully secured

Mercedes-Benz ServiceCare additional options.

With these paid additional options, you can tailor our services precisely to your needs. These include, for example, our pick-up and delivery service and a courtesy vehicle while your van is being maintained or repaired.

Included with your service plan.

  • Mercedes-Benz MobiloVan
    included with:
    Complete | eComplete
    Maintenance | eMaintenance 
  • Refilling engine oil
    Included with:
    Complete
A technician handing over key fob to a customer with a white Mercedes-Benz Vito van in the background.

Add the following to your plan (extra charges apply).

  • Pick-up and delivery
    can be purchased with:
    Complete | eComplete 
    Maintenance | eMaintenance
  • Replacement vehicle
    can be purchased with:
    Complete | eComplete 
    Maintenance | eMaintenance
  • Tachograph test
    can be purchased with:
    Complete | eComplete
  • Main inspection
    can be purchased with:
    Complete | eComplete
Fee-based additional options
Woman planning on her smartphone in front of a range of Mercedes-Benz vans in the background.

Do you have any questions? Find help here!

Which Mercedes-Benz ServiceCare product suits your needs? Do you need more information? 

For any questions about our services, simply reach out to an authorised Mercedes-Benz service partner. You can expect personalised and expert support, tailored specifically to you.

Any questions? We’re here to help.

Which Mercedes-Benz ServiceCare plan is right for you? 
If you need further details, please do not hesitate to contact your Mercedes-Benz Authorised Repairer directly regarding any of our services. They will provide you with personalised, expert advice.

Woman planning on her smartphone in front of Mercedes-Benz vans

Other ways to take your business further.

Haven’t found what you’re looking for yet? Perhaps one of these topics will help you.

All Mercedes-Benz ServiceCare products at a glance:

The all-round worry-free package.

Mercedes-Benz ServiceCare eComplete+

If you are reluctant to leave something to chance, then an all-round worry-free package is perfect for you:Mercedes-Benz ServiceCare eComplete+ covers workshop work in fixed monthly instalments, including wear and tear repairs. This means your eSprinter, model year2024, is ready for use as planned – and the costs are under control.Including battery certificate extension to max. 8 years/300,000km.

The maintenance package.

Mercedes-Benz ServiceCare eMaintenance

Regular, professional inspection of the key vehicle parts and functions preserves the performance and reliability of your vehicle. The maintenance protects against unnecessary repair costs and ensures minimum, predictable downtimes.In addition, it ensures the vehicle's value is maintained and thus also increases its resale value.

The warranty package.

Mercedes-Benz ServiceCare eWarranty

Protect yourself from unexpected repair costs with Extended eWarranty, even after the manufacturer's warranty has expired – with no excess and at predictable, attractive terms. The extended warranty is available for almost all parts and assemblies (e.g. engine, transmission, electrical system, electronics, axles, air conditioning).

Be worry-free with your eSprinter, model year 2024

From the start, you are on the road worry-free and safely thanks to the Integrated Maintenance Package (ISP). This covers the cost of maintenance as per the service booklet and manufacturer's specifications for the first four maintenance operations within the first four years or up to a maximum of 160,000 km, and the battery certificate for electric vans (max. 8 years/160,000 km). 

 

The battery certificate extension in the eComplete+ service package allows you to extend the battery certificate (max. 8 years/160,000 km) already included in the purchase price to a maximum of 8 years/300,000 km.

The all-round worry-free package.

Mercedes-Benz ServiceCare Complete

If you are reluctant to leave something to chance, then an all-round worry-free package is perfect for you: Mercedes-Benz ServiceCare Complete covers workshop work in fixed monthly instalments, including wear and tear repairs. This means your van is ready for use as planned – and the costs are under control.

The maintenance package.

Mercedes-Benz ServiceCare Maintenance 

Regular, professional inspection of the key vehicle parts and functions preserves the performance and reliability of your vehicle. The maintenance protects against unnecessary repair costs and ensures minimum, predictable downtimes. In addition, it ensures the vehicle's value is maintained and thus also increases its resale value.

The warranty package.

Mercedes-Benz ServiceCare Extended Warranty 

Protect yourself from unexpected repair costs with Extended Warranty, even after the manufacturer's warranty has expired – with no excess and at predictable, attractive terms. The extended warranty is available for almost all parts and assemblies (e.g.engine, transmission, electrical system, electronics, axles, air
conditioning).

The all-round worry-free package.

Mercedes-Benz ServiceCare eComplete

If you are reluctant to leave something to chance, then an all-round worry-free package is perfect for you:Mercedes-Benz ServiceCare eComplete covers workshop work in fixed monthly instalments, including wear and tear repairs. This means your electric van is ready for use as planned – and the costs are under control.

The maintenance package.

Mercedes-Benz ServiceCare eMaintenance

Regular, professional inspection of the key vehicle parts and functions preserves the performance and reliability of your vehicle. The maintenance protects against unnecessary repair costs and ensures minimum, predictable downtimes. In addition, it ensures the vehicle's value is maintained and thus also increases its resale value.

The warranty package.

Mercedes-Benz ServiceCare eWarranty

Protect yourself from unexpected repair costs with eWarranty, even after the manufacturer's warranty has expired – with no excess and at predictable, attractive terms. The extended warranty is available for almost all parts and assemblies (e.g. engine, transmission, electrical system, electronics, axles, air conditioning).

Be worry-free with your electric van

From the start, you are on the road worry-free and safely thanks to the Integrated Maintenance Package (ISP). This covers the cost of maintenance as per the service booklet and manufacturer's specifications for the first four maintenance operations within the first four years or up to a maximum of 160,000 km, and the battery certificate for electric vans (max. 8 years/160,000 km). 

Mercedes-Benz ServiceCare additional options.

You can add additional options to our Mercedes-Benz ServiceCareprod products individually – as required – in order to benefit fully from our Mercedes-Benz quality for genuine parts and services.

Integrated service products

  • Mercedes-Benz MobiloVan
    included with:
    Complete | eComplete | eComplete+ 
    Maintenance | eMaintenance 
  • Mercedes-Benz Mobilo
    included with:
    Complete | eComplete | eComplete+ 
    Maintenance | eMaintenance 
  • Refilling engine oil
    Included with:
    Complete
Included in the ServiceCare product

Fee-based additional options

  • Pick-up and delivery service
    can be purchased with:
    Complete | eComplete | eComplete+
    Maintenance | eMaintenance
  • Replacement vehicle
    can be purchased with:
    Complete | eComplete | eComplete+
    Maintenance | eMaintenance
  • Tyre change
    can be purchased with:
    Complete | eComplete | eComplete+
    Maintenance | eMaintenance
    Extended Warranty | eWarranty
  • Wheel change/storage
    can be purchased with:
    Complete | eComplete | eComplete+
    Maintenance | eMaintenance
    Extended Warranty | eWarranty
  • Tachograph test
    can be purchased with:
    Complete | eComplete | eComplete+
  • Main inspection
    can be purchased with:
    Complete | eComplete | eComplete+
Fee-based additional options