Agility.
Mercedes-Benz Financial Services UK Ltd make sure you have the right support throughout your finance agreement. That’s why, here you’ll find out what you can expect on the road ahead, get useful information about your finance agreement, and more.
As you approach the end of your Agility (Personal Contract Plan) agreement Mercedes-Benz Financial Services UK Ltd will guide you through the end of agreement process and discuss your options, which you can find below:
What happens at the end of your agreement.
One of the main features of Agility is that it gives you options: whether to purchase your van outright, use its value to buy your next Mercedes-Benz Van, or return your vehicle.
Mercedes-Benz Financial Services UK Ltd will be in touch as you approach the end of your agreement to guide you through the process and discuss your options with you.
To help you make an informed decision, Mercedes-Benz Financial Services UK Ltd recommends getting an indicative valuation from your local dealer before your agreement ends, or by using the online tool to value your van.
In the meantime, here’s a little more detail on each of the options available to you.
If you want to buy the latest model or try something different, arrange an appointment with your local Dealer to get a valuation of your current vehicle. Whilst you’re there, they can organise a test drive and provide quotes for your next Mercedes-Benz Van, taking into account the valuation of your current vehicle and any outstanding finance.
For a Mercedes-Benz Dealer or third party to settle your finance, all monthly payments, plus the Optional Purchase Payment (balloon) and Option to Purchase Fee of £10 need to be paid before, or on the agreement end date.
If you want to continue driving your current vehicle, you can buy your Mercedes-Benz outright, by paying all your monthly payments due under the agreement, including the final monthly payment, then pay the Optional Purchase Payment (balloon) and Option to Purchase Fee of £10. This'll complete the purchase of your Mercedes-Benz, leaving you free to carry on enjoying your vehicle, which you now own.
Alternatively, you may be able to refinance the Optional Purchase Payment (balloon) over 12-60 months, depending on the age of the vehicle. As this will be a new agreement this will require a new finance application for a Hire Purchase agreement, assessment of affordability and a credit check which you'll need to consent to if you choose to refinance.
Please be advised that due to the changes in interest rates it’s not a guarantee that the refinance quote will match your current monthly payments. To go ahead with this option, you’ll need to contact Mercedes-Benz Financial Services UK Ltd between 90 - 30 days before the end of your agreement by emailing firstclassfinish@mercedes-benz.com. Please include your agreement number and vehicle registration number.
If you return your van at the end of your agreement, you can arrange for it to be collected by Mercedes-Benz Financial Services UK Ltd’s logistics partner, British Car Auctions (BCA) at least 30 days before the Optional Purchase Payment (balloon) is due. To arrange for collection via BCA, please contact your local Dealer or call 0370 847 0700. Lines open: Monday – Friday, 9am – 5pm, excluding bank holidays.
When you return your Mercedes-Benz, it will be assessed against the Vehicle Return Standards (VRS). After the vehicle's return, you’ll be invoiced for any applicable charges due under the agreement, including extra days’ rental, excess mileage (the pence per mile charge for going over your agreed mileage can be found in your original agreement) and damage charges outside fair wear and tear. Please check your agreement for further details on what we may charge.
Please make sure the V5, MOT and spare key (where applicable) are returned with your vehicle.
You may have a legal right to end your agreement early, if that’s something you’d like to do. For full details, visit the FAQs.
For more help and information on what could be the best option for you, get in touch with your local Dealer.
What happens at the end of your agreement.
When you’ve made all of your monthly payments, you have the following options:
Operating Lease.
Mercedes-Benz Financial Services UK Ltd make sure you have the right support throughout your finance agreement. That’s why, here you’ll find out what you can expect on the road ahead, get useful information about your finance agreement, and more.
As you approach the end of your Operating Lease agreement Mercedes-Benz Financial Services UK Ltd will guide you through the end of agreement process and discuss your options, which you can find below.
What happens at the end of your agreement.
It's time to return your Mercedes-Benz Van.
All monthly rentals should be paid before the end of your agreement.
When you return your Mercedes-Benz Van, it will be assessed against the Vehicle Return Standards (VRS). After the vehicle's return, you’ll be invoiced for any applicable charges due under the agreement, including extra days’ rental, excess mileage (the pence per mile charge for going over your agreed mileage can be found in your original agreement) and damage charges outside fair wear and tear. Please check your agreement for further details on what we may charge.
Please make sure the V5, MOT and spare key (where applicable) are returned with your vehicle.
You can find more details on returning your vehicle below:
What you can expect from Mercedes-Benz Financial Services UK Ltd.
Mercedes-Benz Financial Services UK Ltd will send you a monthly statement to help you stay on top of your finance agreement and provide helpful information and keep you up to date.
As you get close to the end of your agreement, Mercedes-Benz Financial Services UK Ltd will be in touch to let you know your options and talk about your next steps. For your end of agreement options see the tab above.
What happens at the end of your agreement.
It's time to return your Mercedes-Benz Van.
All monthly rentals and outstanding fees or charges (such as speeding or parking fines) should be paid before the end of your agreement.
When you return your Mercedes-Benz Van, it will be assessed against the Vehicle Return Standards (VRS). After the vehicle's return, you’ll be invoiced for any applicable charges due under the agreement, including extra days’ rental, excess mileage (the pence per mile charge for going over your agreed mileage can be found in your original agreement) and fair wear and tear charges. Please check your agreement for further details on what we may charge.
Please make sure the V5, MOT and spare key (where applicable) are returned with your vehicle.
You can find more details on returning your vehicle below:
Finance Lease.
Mercedes-Benz Financial Services UK Ltd make sure you have the right support throughout your finance agreement. That’s why, here you’ll find out what you can expect on the road ahead, get useful information about your finance agreement, and more.
As you approach the end of your Finance Lease agreement Mercedes-Benz Financial Services UK Ltd will guide you through the end of agreement process and discuss your options, which you can find below:
What you can expect from Mercedes-Benz Financial Services UK Ltd.
Mercedes-Benz Financial Services UK Ltd will send you a monthly statement to help you stay on top of your finance agreement and provide helpful information and keep you up to date.
As you get close to the end of your agreement, Mercedes-Benz Financial Services UK Ltd will be in touch to let you know your options and talk about your next steps. For your end of agreement options see the tab above.
What happens at the end of your agreement?
At the end of your agreement, you have the following options:
Getting ready to return your Mercedes-Benz Van.
What can I expect?
If you return your van at the end of your agreement, Mercedes-Benz Financial Services UK Ltd’s third party collection agent, British Car Auctions (BCA) will collect your vehicle. BCA will complete a visual and safety appraisal at a location of your choice to make sure that your van is safe to be driven. Please remember, this is not a vehicle return inspection.
A full return inspection will take place when your vehicle arrives at our De-Fleet centre. If there is damage on your vehicle that falls outside of the Vehicle Returns Standards, Mercedes-Benz Financial Services UK Ltd will send you an invoice of the damage charges.
Returning your vehicle.
When returning your vehicle at the end of your agreement, you need to make sure that the vehicle is road legal to avoid any further charges. Please can you check for the following:
• None of the warning lights are on.
• The tyres have a minimum tread of 1.6mm.
• No cracks or damage to the windscreen outside of the return standard.
• All keys to the vehicle.
• The vehicle has a valid MOT.
• If you have any end of contract charges, you’ll be contacted by DLC, acting on behalf of Mercedes-Benz Finance. DLC are a third party who collect these charges on our behalf.
Please remember that you may have damage, excess mileage, excess days' rental or service history related charges at the end of your agreement, or if your vehicle is returned early. You can view the Vehicle Return Standards (VRS) guidelines here.
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