Below you will find our answers to frequently asked customer questions:
Will I receive exactly the value determined online for my vehicle?
Your guaranteed vehicle valuation is valid for 30 days based on the information you provide online. Please note, we reserve the right to amend or reject the valuation if any information provided is incorrect.
Are only Mercedes-Benz models accepted or also vehicles of other brands?
We accept most brands and models.
Are there any costs or fees associated with the trade-in?
No, all services related to valuation, appraisal and offer preparation are of no obligation and completely free of charge.
Can I part-exchange my current vehicle when purchasing a van online through the Mercedes-Benz Vans Online Showroom?
Yes! When you purchase a van through our Online Showroom, you can easily trade-in your current vehicle as part of the transaction. It allows you to include your part-exchange vehicle in the purchase process, so you can see how much you could save on your new van. This integrated trade-in option streamlines your purchase, saving you time and effort.
Can I part-exchange for a passenger car?
This valuation tool is offered by Mercedes-Benz Vans and is specifically for customers looking to part-exchange their current vehicle for a commercial van. If you are looking to part-exchange for a private van or a passenger car, please click here.