If you want to buy the latest model or try something different, arrange an appointment with your local Dealer to get a valuation of your current vehicle. Whilst you’re there, they can organise a test drive and provide quotes for your next Mercedes-Benz Van, taking into account the valuation of your current vehicle and any outstanding finance.

For a Mercedes-Benz Dealer or third party to settle your finance, all monthly payments, plus the Optional Purchase Payment (balloon) and Option to Purchase Fee of £10 need to be paid before, or on the agreement end date.

If you want to continue driving your current vehicle, you can buy your Mercedes-Benz outright, by paying all your monthly payments due under the agreement, including the final monthly payment, then pay the Optional Purchase Payment (balloon) and Option to Purchase Fee of £10. This'll complete the purchase of your Mercedes-Benz, leaving you free to carry on enjoying your vehicle, which you now own.

Alternatively, you may be able to refinance the Optional Purchase Payment (balloon) over 12-60 months, depending on the age of the vehicle. As this will be a new agreement this will require a new finance application for a Hire Purchase agreement, assessment of affordability and a credit check which you'll need to consent to if you choose to refinance.

Please be advised that due to the changes in interest rates it’s not a guarantee that the refinance quote will match your current monthly payments. To go ahead with this option, you’ll need to contact Mercedes-Benz Financial Services UK Ltd between 90 - 30 days before the end of your agreement by emailing firstclassfinish@mercedes-benz.com. Please include your agreement number and vehicle registration number.

If you return your van at the end of your agreement, you can arrange for it to be collected by Mercedes-Benz Financial Services UK Ltd’s logistics partner, British Car Auctions (BCA) at least 30 days before the Optional Purchase Payment (balloon) is due. To arrange for collection via BCA, please contact your local Dealer or call 0370 847 0700. Lines open: Monday – Friday, 9am – 5pm, excluding bank holidays.

When you return your Mercedes-Benz, it will be assessed against the Vehicle Return Standards (VRS). After the vehicle's return, you’ll be invoiced for any applicable charges due under the agreement, including extra days’ rental, excess mileage (the pence per mile charge for going over your agreed mileage can be found in your original agreement) and damage charges outside fair wear and tear. Please check your agreement for further details on what we may charge.

Please make sure the V5, MOT and spare key (where applicable) are returned with your vehicle.

You may have a legal right to end your agreement early, if that’s something you’d like to do. For full details, visit the FAQs.

For more help and information on what could be the best option for you, get in touch with your local Dealer.

Make an appointment with your local Dealer for an indicative valuation of your current vehicle. They can organise a test-drive and provide quotes for your next Mercedes-Benz Van, taking into account the indicative valuation of your current vehicle and any outstanding finance.

When you have made all of your monthly payments and paid the Option to Purchase Fee of £10, you’ll own the vehicle outright. At this point, you’re also free to sell it to a third party.

Although the majority of our customers will choose to take ownership of their vehicle at the end of the agreement, you also have the contractual right to return your Mercedes-Benz Van once you've made all of your monthly payments. You can voluntarily terminate your agreement and return your vehicle to us if you’ve paid us 50% of the total amount payable under the agreement.

If you haven’t reached the point where you have paid the 50% of the total amount payable there will be a shortfall outstanding.

You can still exercise your right to voluntary terminate without settling the full amount outstanding, and we can arrange for this to be settled in more manageable payments.

To discuss this option further, you’ll need to contact Mercedes-Benz Financial Services UK Ltd, please call us on 0370 847 0700. For full details, visit the FAQs.

If Mercedes-Benz Financial Services UK Ltd don’t hear from you beforehand, the preferred collection agents, British Car Auctions (BCA) will be in contact around 30 days before the end of your contract to book your collection. You can arrange to have your vehicle collected at your home address or place of work.

When you’ve returned your vehicle we hope you’ll lease another Mercedes-Benz Van with Mercedes-Benz Financial Services UK Ltd, subject to new credit checks at the time of your application. Ask your local Dealer for more details, as you approach the end of your agreement.

For more information on the returns process, including the Vehicle Return Standards (VRS) see the FAQs.

If Mercedes-Benz Financial Services UK Ltd don’t hear from you beforehand, the preferred collection agents, British Car Auctions (BCA) will be in contact around 30 days before the end of your contract to book your collection. You can arrange to have your vehicle collected at your home address or place of work.

When you’ve returned your vehicle we hope you’ll lease another Mercedes-Benz Van with Mercedes-Benz Financial Services UK Ltd, subject to new credit checks at the time of your application. Ask your local Dealer for more details, as you approach the end of your agreement.

For more information on the returns process, including the Vehicle Return Standards (VRS) see the FAQs.

You can extend your agreement for a fixed period. To do this, you pay a ‘peppercorn’ payment, which is equal to one month’s rental per year.

With this option, when all outstanding finance on your vehicle has been paid, you’re able to sell the vehicle on our behalf to an independent third party. Mercedes-Benz Financial Services UK Ltd will invoice them and once full payment has been received, rebate you 95% of the proceeds.

When all outstanding finance has been paid, including the balloon payment (if applicable), Mercedes-Benz Financial Services UK Ltd you can return the vehicle to us and we’ll sell the vehicle at auction and rebate you 95% of the sale price (minus administration costs).

When you have returned your van, we hope you’ll lease another Mercedes-Benz through Mercedes-Benz Financial Services UK Ltd, subject to new credit checks at the time of your application. Ask your local Dealer for more details, as you approach the end of your agreement.

Here’s what we look for:

• Windscreen chips or damage that measure more than 10mm or have been repaired within the driver’s ‘line of vision’, are not acceptable*. Windscreen chips or damage that measure 40mm and are located outside of the driver’s ‘line of vision’, are also not acceptable*.
  
  
• The windscreen must be secure and watertight.
  
  
• We can’t accept missing, cracked or damaged mirrors. Any adjustable or heated mirrors must work correctly.
  
  
• *The driver’s ‘line of vision’ is a 290mm vertical strip that’s centred on the steering wheel.
  

Here’s what we look for:

• Scuffs and damage to the alloys and wheel faces measuring 50mm or less are acceptable, provided they’re not on the face of an alloy wheel. Wheels must be free from any dents.
  
  
• All tyres, including the spare, must meet the minimum UK legal requirement. No damage, to the tyre sidewalls is acceptable, other than light scuffs. Any gouged, cracked, cut, torn or plugged tyre sidewalls will therefore not be acceptable. Tyres below 1.6mm are not acceptable and all tyres must be the correct size and load rating, including the spare. There must be no rust or corrosion to the alloy wheels.
  

Here’s what we look for:

• All replacements must be fitted to a good industry standard. Any lifting equipment fitted to the vehicle, i.e. tail lifts or hydraulic loaders, must comply with the Health and Safety Executive (HSE), Lifting Operations and Lifting Equipment Regulations 1998 (LOLER). They must also have a minimum of 10 months unexpired service and weight test upon return.
  
  
• The drivetrain must be free from any major leaks or defects in the driveline, mechanical, electrical, electronic, compressed air, air valve, hydraulic components or systems.
  

Here’s what we look for:

• Scuffs, scratches and abrasions measuring 50mm or less are acceptable, provided the base metal is not exposed or rusted. Mouldings should not be broken, cracked or deformed.
  
  
• Chips of 8mm or less in diameter are acceptable, provided the base metal or material is not exposed or rusted. A maximum of four chips on any panel, six chips per door edge, and eight chips on any forward-facing panel is acceptable.
  
  
• Any previous repairs to the body and paint must be done to an acceptable standard. Evidence of poor colour matching, ripples, preparation marks, visible overspray, masking lines or excess dirt in paint are therefore not acceptable.
  
  
• Dents that are 15mm or less in diameter are acceptable, provided the base metal is not exposed or rusted.
  
  
• All customer decals, glue and sign writing must be removed. There must be no distortion to any panel, or deformation to the original shape of the component. Damage to the load area or contamination due to carrying corrosive or other potentially harmful materials, is not acceptable.
  

Here’s what we look for:

• Normal levels of wear and tear is acceptable. Any repairs to the seat covers are also acceptable, if they’re done to a reasonable standard. Stains or discolouration to the interior of a permanent nature, however, is not acceptable. Tears, cuts, rips and holes in seat covers will not be accepted either.
  
  
• All interior upholstery, seats, mouldings, floor coverings and fixtures & fittings must be free from tears, cuts, rips and holes. The interior mouldings must not be broken or damaged. All original in-cab equipment, accessories and controls must be present and operational.