‘Making sure your vans are ready to go – with minimal downtime – takes specialist expertise. It demands maintenance and repair management that combines specialist knowledge with cutting-edge technology. We can service multiple vans at once and tailor our workshop care precisely to the needs of your fleet. To keep you mobile, we use smart digital systems that quickly diagnose issues and then coordinate maintenance and repair with max efficiency. For you, that means less pressure looking after your fleet and more time focussed on your business.‘

Mercedes-Benz Service Advisor

Mercedes-Benz Fleet Services offer a highly effective combination of maintenance and repair services using advanced digital tools to ensure vehicle availability. As a fleet customer, you have everything tailored precisely to your needs. That means you can look after and track your fleet efficiently, knowing the vehicles are running to the highest Mercedes-Benz standards.

Many of our digital features come straight from the factory as standard, free of charge to our valued fleet customers. This tech offers a range of smart services to keep your vehicles in top condition. Key Digital Extras that help minimise downtime include Maintenance Management, Telediagnosis, Remote Retrieval of Vehicle Status and, most recently, the Mercedes-Benz Van Uptime Monitor.

To schedule service appointments efficiently and avoid unplanned downtimes, the Mercedes-Benz Van Uptime Monitor intelligently links up your van, your internal vehicle fleet management system and our Mercedes-Benz workshops. You get full transparency in real time about the status of each vehicle. The technical vehicle data is presented clearly and comes with specific recommendations for action.

Regular maintenance can significantly reduce fleet downtime. Our workshops are the only place to offer both manufacturer-level expertise and Mercedes-Benz GenuineParts replacement components. This ensures your vehicle remains reliable and retains its value. To save downtime and admin, you can opt for our mobile workshop. Our trained Mercedes-Benz Mobile Service specialists come directly to your business premises and provide expert care on site.

Our Technical Liaison Office (TLO) is available for major fleet customers who face the special technical challenges that come with major networks. All fleet operators benefit from the expertise of our team because every successful project is added to our portfolio of technical solutions and rolled out to help optimise all our fleet customers.

From maintenance and repair to sorting out warranty issues, our service contracts are carefully tailored to your fleet. So you get long term cost certainty and a partnership that takes into account the specific needs of your industry, fleet size, mileage and future planning.

Whether you’re starting from scratch or developing an established fleet, we’re experts in helping businesses grow their transportation. From advice on which vans to buy and how to finance the purchase, to the best care and maintenance packages, we can offer you partnership advice grounded on a wealth of experience. We’ll advise on the potential advantages of going electric, whether you qualify for government support and how to optimise your fleet.

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