“Planning ahead makes everything more efficient.”

‘The Mercedes-Benz Van Uptime Monitor is a Digital Extra that constantly monitors your van’s performance so you always know how your van’s technical condition. Multiple sensors in the van provide data in real time which is analysed and shared with you and your Mercedes-Benz Authorised Repairer. It tells you when a service or repair is needed and how urgently you need to act. By planning ahead you can schedule downtime around your business and make your van more productive for longer.”

Call Center Operator at Mercedes-Benz

Call Center Operator with Headset ready to inform about the Mercedes-Benz Van Uptime Monitor.

Benefits from Mercedes-Benz Van Uptime Monitor for fleet managers.

Our Van Uptime Monitor gives you a clear overview of your fleet. You can see the performance of each van at a glance and always know whether the Digital Extras are activated. It has the potential to give you:

•  Increased Availability by minimising unplanned downtime and keeping vans operational
  Cost Savings with less diagnostic time and fewer costly breakdowns thanks to early detection and prevention
  Improved Efficiency by streamlining your maintenance workflows and helping you plan ahead.

Proactive planning with a van uptime monitor.

To keep your business running smoothly, you need to plan your van downtime in advance. Our Van Uptime Monitor helps you do just that. Telling you when the next service is due and if any unexpected repairs are about to come up. The Digital Extra Mercedes-Benz Van Uptime Monitor is free and can be activated with just one click in your Mercedes-Benz customer account on our website. It puts you in control by:

  • Constantly updating you with the technical conditions of your van
  • Reminding you of upcoming maintenance and repair appointments
  • Making expert recommendations about long term care for your van
  • Ensuring downtime is predictable, understandable and easier to manage
  • Saving you time and money while improving your van’s uptime.
A fleet of Mercedes-Benz vans in front of a building, symbolising digital fleet monitoring.

The Mercedes-Benz Van Uptime Monitor is available for all these models:

Real-time van health monitoring and diagnostics. For less downtime and more productivity.

Your free monitor is constantly on the lookout, working away in the background. The real time data it provides is then analysed to provide you with alerts and prepare our workshops in advance so they can order any parts needed for maintenance and repair. From vital repairs to long term van care, it keeps you informed, so you can keep your van on the road and make your business more efficient.

In a world that never stands still, real-time fleet monitoring is a key advantage for your business. With its digital, vehicle-data-based diagnostics, it notifies you of upcoming services and alerts you instantly to critical or imminent issues that could lead to a vehicle breakdown. The earlier you can respond, the better you can minimise repair costs, workshop visits and maximise your uptime.

Man monitoring several parked Mercedes-Benz vans with a laptop, symbol of digital fleet management.

Van health and alerts – manage maintenance proactively.

To help optimise your vehicle availability, the Van Uptime Monitor analyses vehicle data and translates its findings into clear, actionable recommendations, prioritised into three levels of urgency.

Mercedes-Benz van driving through the city, networked for optimum Mercedes-Benz uptime and vehicle monitoring.

If there’s an imminent risk of vehicle breakdown or damage, our Customer Assistance Centre will contact you immediately. If you wish, they can arrange prompt repairs and help you avoid unplanned downtime.

The Monitor will tell you about necessary repairs so you can coordinate workshop appointments with the Mercedes-Benz Service Partner of your choice. This allows you to efficiently plan your workshop visit and ensures that Genuine Parts are ready at the right time.

The Monitor will automatically send you an email about any simple maintenance measures you can perform yourself (e.g. tyre pressure adjustments). This helps you save time and workshop costs.

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Vehicle uptime starts with smart planning. 

Mercedes-Benz Van Uptime Monitor helps you plan ahead. Using your vehicle-specific data, we provide clear, digital insights into the condition of your vans at any time. And when you can plan better, you save time and costs while enjoying the advantages of an increased vehicle uptime. Your benefits at a glance:

  • Proactive notifications about your van’s condition
  • A consolidated overview of all recommended actions for your individual van or fleet
  • Easy access to important vehicle information – online, downloadable and in real time
  • Predictive maintenance and repair management
  • Covers electronic components comprehensively
  • Service appointments booked directly online
Woman using a smartphone to control the fleet monitoring of several Mercedes-Benz vans at the office window.
Several Mercedes-Benz vans in front of a building, Uptime Monitor provides an overview of the vehicle’s status at any time.

Handy technical insights are just a click away.

Simply activate your Digital Extra Mercedes-Benz Van Uptime Monitor to always keep you informed anytime and at no cost.

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