'With our additional services, your electric van is in the best hands from day one. I’m also here to help you keep operating costs consistently low – and to provide you with advanced digital tools that make maintenance even more efficient and convenient. When it comes to technical expertise in electric vans, you’re in the right place. We have both the know-how and the equipment for all necessary maintenance and repair tasks – ensuring your vehicle always remains ready for action.’

Sales Manager at Mercedes-Benz

If you own or are looking to switch to an electric van, our Authorised Repairers can offer you all the benefits of Service24h, with the expertise of our electric specialists and a range of added value features.

We’re here to help you create business success today and in the years to come. Our goal is to keep your vehicle available as consistently as possible. With highly trained experts and a wide network of Mercedes-Benz Authorised Repairers, you can focus fully on what matters most, business growth.

This package is included with your electric van and fully covers the costs of EV services at your Mercedes-Benz Authorised Repairer. It applies to the first four electric services and must be taken within the first four years or up to 160,000 km / 100,000 miles. The maintenance interval for all electric vans is one year or 40,000 km (24,855 miles). By regularly and professionally inspecting the high-voltage components, other vehicle parts and functions, we ensure the operational readiness and residual value of your electric van. Operating costs are also reduced as standard. If you sell your vehicle within this four-year period, the Integrated Maintenance Package is transferable to the new owner.

Our electric vans come with a free battery capacity warranty, which you receive when purchasing the vehicle. This means that, in addition to the standard liability for defects covered by the usual warranty, you also receive the following: For a total of eight years from delivery or initial registration or up to 160,000 km / 100,000 miles total mileage, the maximum residual capacity of the high-voltage batteries in the battery pack should not be less than 70% of initial capacity. This battery capacity warranty gives you the certainty that your vehicle will be reliably available for your business in the long term. If you opt for the Mercedes-Benz eSprinter from model year 2024 onwards, you can extend the battery capacity warranty by a further 85,000 miles to a total of eight years/180,000 miles. This battery capacity warranty extension is available as part of the Mercedes-Benz ServiceCare eComplete Package.

With ServiceCare Maintenance you can arrange 6 services and spread the cost monthly. It’s available for new and used electric vans and offers better value than paying for individual services and repairs. Also, your costs are fixed at today's rate - protecting your business against increases in labour rates, parts, prices and inflation for the duration of the plan.

With electric vans, you'll already benefit from its integrated service package covering the first four services. This can then be topped up with additional services via a ServiceCare Maintenance or ServiceCare Complete Plan. Please contact your preferred Authorised Repairer for more information.

*Selected EV models come with 4-year Integrated Service Package which includes 2 x A Services and 2 x B Services. Prices above are for customers who either do not benefit from ISP or represent a “top up” of the existing services provided under the ISP. Speak to your Authorised Repairer for further details.

We help you increase your vehicle availability and plan ahead with remote digital monitoring. That way, you can check the health of your electric vehicle remotely at any time. You can also identify at an early stage when a service appointment is due, then easily book with us online, 24/7. Digital services make maintenance of your electric van more convenient and reliable in many ways.

You will usually benefit from lower service and repair costs since electric vans have far fewer moving parts than traditional models. We use only Mercedes-Benz GenuineParts and all work is covered by a 2 year guarantee.

Your service includes everything to help keep your van running smoothly with maximum uptime. It includes:

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