‘We treat all customers as individuals.’

‘To me, every customer matters equally. Anyone who comes to us receives the same high level of service – no matter how big or small their request may be. Especially in the commercial business, personal relationships matter. Over the years, we’ve delivered tailored solutions that help our customers keep their businesses running day after day. You get to know each other, you talk, and you build trust. That’s what makes this job special to me.’

Business Consultant at Mercedes-Benz Authorised Repairer

A woman, star assistant, standing with a tablet in her hand to deliver competent support.

Van maintenance consultations tailored to your business needs.

We offer your business individual support, that carefully analyses your specific transport needs. We then discuss the options that could work best and create a customised maintenance plan for the months and years ahead.

No two requests are ever the same. Just as every industry comes with its own set of challenges, so do the needs of our commercial customers. That’s why we take the time to truly understand each individual case – because only then can we develop the right solution for you and your business.

We continuously evolve our products to meet the changing demands of different industries. And we believe both sides benefit from an open and direct exchange. For us, individual support goes far beyond simple advice. In dialogue with our customers, we gain deep insight into their specific needs – allowing us to identify, understand, and respond with the right solutions.

Flexible and tailored to your operation, our services adapt to your business needs. For smarter, more efficient mobility and business planning.

Mercedes employee advises customers at the counter with a tablet – individual support and commercial advice in the dealership.

What happens during a servicing consultation?

You can expect an informal yet professional discussion that could cover everything from scheduling repairs, discussing the results of van diagnosis checks, building a service plan and pinpointing any potential problems. It all depends on your individual needs.

How a van maintenance consultation benefits your business.

• Plan servicing around your business schedule

• Prevent unexpected breakdowns before they happen

• Help increase the lifespan of your vehicles

• Enhance van safety to look after your team

• Manage your fleet with maximum efficiency

Two men discussing in front of a range of white Mercedes-Benz vans in a hall

Move up a gear and book a personalised van maintenance consultation.

If you’re ready to take your business to the next level, our partners can tailor our service to your individual needs and we would be happy to advise you in a consultation. Make an appointment now.

Other ways to take your business further.

Looking for standard van servicing instead? Perhaps one of these topics will help you.