‘Whatever your reason for calling, I’m your first point of contact – and always ready to listen. Whether your van’s broken down, you’ve lost the keys, or just need some information, I’m here. After all, nothing should compromise your van’s availability. When you need urgent answers, waiting shouldn’t be a factor – because waiting often means downtime. That’s why I aim to resolve your concern there and then. And if that’s not possible, I’ll immediately initiate the necessary steps needed to keep your van and your business moving.’

Call Centre Operator at Mercedes-Benz

Anyone who drives a Mercedes-Benz van has both a reliable vehicle and partner. Because we are always there for you when you need us. 365 days a year and 24 hours a day – whenever you have a question or problem related to your van. 

How to reach us:

Mercedes Benz customer service telephone number: +44 (0) 207 660 9993

Monday to Friday, 8.30am - 5.00pm.

If you prefer, you can contact us via email: customerservice.uk@cac.mercedes-benz.com

You can also contact us via the Mercedes-Benz app. Download from the App Store or Download from the Google Play Store.

Haven’t found what you’re looking for yet? Perhaps one of these topics could help.