Direct Sales Centre

The Direct Sales Centre is part of Mercedes-Benz Finance. Our aim is to provide expert financial advice and tailor bespoke funding options to suit the individual requirements of private and corporate customers.

Finance Products

ServiceCare Maintenance Plan

Our ServiceCare Maintenance Plan is a simple way to fix, spread and reduce the cost of servicing your vehicle. If you would like to look at plans available for your vehicle please see below.

Vehicle Return Standards

You may need to return your vehicle at your agreement end. Find out what to do before returning, including examples of acceptable wear or chargeable damage.

Dealer Search

Find your nearest Mercedes-Benz Dealer.

Frequently Asked Questions

Answers to frequent questions regarding your finance agreement, Vehicle Return Standards and more...

Privacy and use of data

Mercedes-Benz Financial Services UK Ltd take your privacy seriously. We will only use your personal information to provide the products and services you have requested from us to administer your account. We may need to share your details with third parties in order to provide our services to you. Our full Privacy Policy is published on our UK website and is also available on request. https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/footer-legal-links/privacy-policy.html

The personal information we have collected from you will also be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance and employment. Further details of how your information will be used by us and these fraud prevention agencies, and your data protection rights, can be found in our Privacy Policy available on our website.

In order to process your application we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to access creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity.

We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. Your data will also be linked to the data of your spouse, any joint applicants or other financial associates.

The ways in which CRAs use and share personal information, are explained in more detail in the Credit Reference Agency Notice (CRAIN) available via the following links: www.callcredit.co.uk/crain; www.equifax.co.uk/crain; www.experian.co.uk/crain

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