Mercedes Pro Connect

The new Sprinter with Mercedes PRO connect.

The Sprinter is the first van on the market with its own fully integrated telematics solution - included for free*. Mercedes PRO connect provides your business with a cost-effective way to connect with your vehicles and drivers - in real time. It's an intelligent vehicle monitoring and communication system that helps improve accountability and drive efficiency to seamlessly keep your business moving.

With cutting edge hardware, simple vehicle manager and driver platforms and innovative software that's continuously updated, Mercedes PRO connect future-proofs your business.

Mercedes PRO connect offers a variety of features that are currently available via eight different packages - and there are even more packages planned for the future.

*With the Sprinter, we offer a range of connected vehicle services free of charge.

These include: MB Emergency Call System (eCall), Maintenance Management, Accident and Breakdown Management, Fleet Communication, Internet in the van and Digital Trip Management. We also offer a range of extended services, which are offered free of charge, for three years. These extended services include: Vehicle Supervision, Vehicle Operations, Theft Warning, Eco Monitor and Drive Style Monitor. Drive Style Monitor is available from Q3 2019. Additional premium services are also available to purchase via our Mercedes PRO eStore, including: Remote Services and Digital Driver’s log. The service ‘Internet in the van’ which acts as a WiFi hotspot requires a separate data contract with Vodafone. Navigation Services are offered free of charge in conjunction with factory fitted MBUX Navigation (E1E), for three years.

Mercedes PRO Connect features 

Enjoy a complete overview of everything with Mercedes PRO connect

Mercedes PRO connect is the only fully integrated telematics solution on the market, giving businesses of all sizes a cost-effective way to intelligently connect fleet managers, drivers and vehicles in real time - improving accountability, driving efficiency and seamlessly keeping your business moving.

Optimised Assistance

Manage maintenance and repairs, receive alerts in safety critical events such as low brake fluid and receive automatic roadside assistance in the event of a breakdown or accident. 

Digital Records

Save time and enjoy complete visibility over vehicle use - Digital Records show data from all completed trips, saving time when it comes to record-keeping, helping to optimise regular trips, and separating business and personal use.

Efficient Fleet Management 

The vehicle tracking system provides a real-time overview of each vehicle's status, location, fuel levels and more, to allow for better planning and more responsive deployment of vehicles.

Efficient Driving Style Analysis

Reduce fuel consumption and increase safety - data on each user's driving style gives actionable insights to optimise fuel efficiency and safety.

Simplified Communication

Plan and manage assignments online and communicate them directly to drivers, improving productivity with the integrated fleet telematics.

Improved Navigation

Get there faster and more efficiently with navigation that draws data from multiple sources including other Mercedes-Benz Sprinter vans, to give drivers the very best route.

Mobile Vehicle Access

Control each van from anywhere in the world – fleet managers can operate certain functions of the vehicle remotely and give multiple users keyless access to the same vehicle, improving van security.

Van to X communicaton

New Mercedes Sprinters can communicate with each other and the traffic infrastructure, transmitting information on things like hazards and traffic.