Mercedes-Benz Finance COVID-19 statement.

COVID-19 statement


Mercedes-Benz Finance COVID-19 statement.

COVID-19 statement


Mercedes-Benz Finance COVID-19 statement.

All Mercedes-Benz and smart showrooms are open. Visit the Online Showroom for all the latest offers across the range. 

Our Retailers are contacting Mercedes-Benz Finance customers who are the end of their agreement to discuss their next steps. Following the lifting of movement restrictions, we can now collect vehicles if our customers wish to return their vehicle at the end of their agreement.

We’re still experiencing high volumes of enquiries because of the ongoing impacts from COVID-19, so telephone waiting and email response times may be longer than usual.

 To help you, we’ve therefore provided more information online. If you’re in financial difficulty and need support, if your payment holiday is due to end soon or if you’re approaching the end of your agreement, you can find more information here. 

Alternatively, if you wish to update your personal details, change a payment date, get and pay a settlement quote, please use Mercedes me finance. 

We hope you and your loved ones stay safe and well.

Mercedes-Benz Finance

Mercedes me finance


Other ways to get in touch

Mercedes me finance


Other ways to get in touch

We’d like to thank you for your patience, and remind you of the self-service options that are available with Mercedes me finance where you can:

  • Change your monthly payment date
  • Request and pay an early settlement quotation
  • Edit your contact details
  • Update your bank details
  • View your documents
  • Make a payment

Still want more information?


Mercedes-Benz Finance COVID-19 FAQs

Still want more information?


Mercedes-Benz Finance COVID-19 FAQs

We’ve put together a list of our most commonly asked questions about the COVID-19 situation. We’ll continue to update these.

If you're a customer


What should you do at the end of your agreement?

Click on the name of your finance product to find out more.

If you're a customer


What should you do at the end of your agreement?

Click on the name of your finance product to find out more.