Frequently Asked Questions

You have 30 days from noticing the damage to report a claim, and there is an excess of £25 per corner of the vehicle. To make a claim, your tyre needs to have over 2mm in tread depth across 75% of the width of the tyre and the damage caused by accidental or malicious damage to either the tyre or alloy.

Your alloy will be replaced with a remanufactured wheel that meets our standard. If there isn’t one available, a brand new alloy will be covered, up to your claims limit set in the policy. 

To make a claim click below.

If your tyre needs replacing out of hours, head to your nearest tyre shop and replace it with an ‘A Grade’ tyre, then send the invoice to our administrators. They will reimburse you up to £300, including VAT, less the £25 excess per tyre.

If you want to cancel within the first 30 days, head back to your Retailer. They’ll cancel it for you and arrange a refund, if you haven’t made a claim yet.

If you want to cancel after the 30 days, contact our administrators on 01279 456 507. There’ll be a £35 admin fee that needs to be paid prior to any refund.

You have 30 days from noticing the damage to report a claim. The damage will be repaired by a Daimler Insurance Services Approved Mobile Repairer or supporting Retailers Self Repair Booth.

If the damage is too severe for minor damage techniques, we’ll contribute up to £250 towards a body shop repair.

To make a claim click below.

If you want to cancel within the first 30 days, head back to your Retailer. They’ll cancel it for you and arrange a refund, if you haven’t made a claim yet.

If you want to cancel after the 30 days, contact our administrators on 01279 456 507. There’ll be a £35 admin fee that needs to be paid prior to any refund.

You have 90 days from your motor insurance provider declaring your vehicle as written off to report your claim.

To make a claim click below.

You can transfer your remaining GAP Insurance cover to a new vehicle, subject to terms & conditions – your Retailer will be able to assist with this. There is also a £35 fee to pay. 

If you want to cancel within the first 30 days, head back to your Retailer. They’ll cancel it for you and sort out a refund, if you haven’t made a claim yet.

If you want to cancel after the 30 days, contact our administrators on 01279 456 507. They’ll charge a £35 admin fee that needs to be paid prior to any refund.

There's our Hire & Reward cover.

There is cover able for you if you chose to pay for your vehicle in full, by financing it or leasing it.