Contact Mercedes-Benz Finance

Getting in touch.

Contact Mercedes-Benz Finance

Getting in touch.

Don't forget to have your agreement number and vehicle registration number to hand whenever you get in touch with us. 

It's quick and easy to manage your agreement online using Mercedes me finance. You can change your payment date and bank details, get a settlement quote, amend personal details and more.


You can also use our online forms to manage your finance agreement.

  • Change your personal details
  • Ask us to email or post you a settlement quote
  • Change your bank details
  • Request a copy of your documents
  • Make a general enquiry

Online forms

If you need to contact us about anything else.

Please make sure you have your agreement number or vehicle registration to hand.

Tel: 0370 847 0700
Monday - Friday: 9am - 5pm

Please note our opening hours are subject to change during public bank holidays.

Extend your existing agreement

If you’re in the last 6 months of your finance agreement and you want to extend your agreement, please contact your Mercedes-Benz Retailer directly. 

Please note that you can only extend your agreement by a whole calendar month. If you are in the last 30 days of your agreement, you may be too close to the maturity of your contract for us to arrange an extension. You’ll need to allow up to 7 days for your request to be processed. While we’ll try to match your existing monthly payment, this may not be possible. We’ll also need to undertake credit and affordability checks before we can provide you with a quote. 

Mercedes-Benz Car enquiries

Please visit the Mercedes-Benz Contact Us page.