Maximum vehicle uptime starts with complete transparency. The Digital Extra Mercedes-Benz Van Uptime Monitor provides exactly that – at no charge: it captures and analyses the technical condition of your Mercedes-Benz Vans in real time. By intelligently connecting your Van (Sprinter and Vito) with your business and our Mercedes-Benz workshops, we create tailored solutions that make your processes more efficient and save you valuable time.
Activate Van Uptime Monitor quick and easy now: in your Mercedes-Benz customer profile.
The functions and advantages of real-time digital vehicle diagnosis using the Digital Extra Van Uptime Monitor from Mercedes-Benz Vans.
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I'm here. In the background – but always alert. I’m the free Digital Extra Van Uptime Monitor.What do I do? I keep your Mercedes-Benz Vans ready for action.I analyse the technical condition of your Van in real time and detect critical issues early on. And when it matters, I provide clear recommendations – directly to you, your fleet, and your team.I’m your connection between vehicle, workshop, and daily operations.For maximum vehicle uptime – structured into three levels of urgency. When time is of the essence, I ensure you receive immediate support from the Customer Assistance Center and your Mercedes-Benz Service Partner.Together, we handle everything – from first contact to repair – to minimize any impact on your mobility.I make sure your Mercedes-Benz Service Partner bundles all repair needs and that appointments can be optimally scheduled. This way, workshop visits are efficiently coordinated, and the required genuine parts are ready on time. For simple repair measures that you can easily perform yourself, I notify you directly via email – clearly explained, quick to implement, and time-saving. This helps you reduce workshop costs.With my digital vehicle and fleet report, you always have a transparent, real-time overview of your vehicles’ technical status and recommended actions.I understand how important it is for you to rely on your vehicles. That’s why I support you with real-time information – to detect critical conditions early, avoid downtime, and reduce operating costs.I provide full transparency – so you stay in control.I adapt to your needs – whether for a single vehicle or an entire fleet.Just activate me and use me anytime – completely free of charge!
Mercedes-Benz Van Uptime Monitor
Your benefits at a glance.
Keep your business moving with maximum vehicle uptime. Thanks to Van Uptime Monitor, your business benefits from the following advantages:
Transparent overview of your vehicle’s technical status, accessible online
Increased vehicle availability thanks to real-time notifications within your Mercedes-Benz customer profile
Enhanced vehicle performance and lifespan
Cost savings and maximum operational vehicle efficiency through minimised downtime
Plannable, efficient and reliable.
Proactive recommended actions.
The wirelessly-transmitted data is analysed and processed professionally. If a critical vehicle condition is detected, the data is converted into clear statements and specific recommended actions. These recommendations are categorised into three urgency levels: Urgent warning, Repair recommendation and Vehicle notification.
If a vehicle breakdown is imminent the Mercedes-Benz Customer Assistance Center (CAC) contacts you immediately and arranges a workshop appointment. Your vehicle is quickly taken to the nearest authorised Service Partner and repaired using Mercedes-Benz Genuine Parts. Thus, unplanned downtimes are minimised.
You will receive bundled information about necessary repairs and can then individually coordinate workshop appointments with the Mercedes-Benz Service Partner of your choice. This allows you to efficiently plan your workshop visit and ensures that Genuine Parts are provided for you in a timely manner.
Van Uptime Monitor will inform you by email about simple maintenance measures that you can perform yourself. This helps you save both time and workshop costs.
Everything under control
Online in your vehicle list at any time.
As a commercial (fleet) customer, you benefit from additional features with Van Uptime Monitor: Its digital vehicle list gives you a clear and comprehensive view of your fleet’s technical condition – helping you proactively reduce downtime and keep your vehicles on the road.
You also receive a detailed vehicle and fleet report with the following advantages:
Proactive notifications about the technical vehicle condition
Consolidated overview of all recommended actions for your Mercedes-Benz Vans
Easy access to vehicle information – online and in real time
Proactive repair management
Extensive component coverage in the vehicle
Direct online appointment booking with the Mercedes-Benz Service Partner of your choice
Van Uptime Monitor – available for four models.
Activate Van Uptime Monitor for free in just a few steps.
Activation is quick and easy. Simply follow the steps based on your profile:
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