Charging ahead with sustainable deliveries
London-based, Mango Logistics saw an opportunity during the pandemic to make their business greener and cleaner with help from Mercedes-Benz and an all-electric eVito.
Delivering the full package
Established 20 years ago, Mango Logistics has gone through many changes but Last Mile Consultant, Henri Purvis explains “the essence of what we do is all about helping businesses large and small. It’s such a people-centric business. You’re dealing with people’s livelihoods and delivering their products to their customers.” It’s not just the customers who benefit from this ethos, it’s something that Mango Logistics’ close-knit team lives and breathes. “It’s like a family” says Henri, “it’s key to our interview process to find people who we can work alongside, and maybe go out to grab a drink or lunch with. If someone shows an interest in the business, we can teach them our ways and they invariably become an asset to us and our customers.”
As the business saw its success in London grow, they made the change from being solely a courier service into a full logistics business, offering storage, warehousing fulfilment and B2C eCommerce solutions for clients as well. “We wanted to bring last mile deliveries closer to the customers. It’s essentially delivering something from where it’s stored to their door. Having our own warehouses means we can get that to them quicker. When it comes to eCommerce – you’ve got to always be better than the competition, and I think our delivery experience sets us apart.”
Pivoting in the pandemic
As shops and restaurants were forced to close their doors at the height of the pandemic, Mango Logistics saw a shift from away from B2B services for their London clients. “Where we’d usually be delivering food products, for example from a client to a restaurant, they’d had to shift to B2C home deliveries as the restaurants shut down. Within a matter of weeks we went from scaling back, to back up to 100% capacity and then demand went through the roof”. The team weren’t alone in seeing a boost in business. A Mercedes-Benz Business Barometer report showed that 45% of the van community felt like 2020 had been one of the busiest years of their careers.
Seeking a sustainable solution
The company held the goal to become emission free by 2021, and COVID didn’t stop them from making major changes on the road to achieving it. “We already run electric cargo bikes, but we always knew we’d need a vehicle with a larger capacity. We came across the eVito and the load capacity and the 92-mile range was perfect for our deliveries around London”.
Henri comments on how important sustainability is to the business as well as their customers “A lot of our customers are interested in partnering with a courier company that’s showing initiative and moving towards a greener way of operating. We give our customers reports every month to show how many of their deliveries are being done on emissions-free vehicles. It’s our USP”. Their means of transport isn’t the only thing Mango Logistics is making more sustainable. They’ve also invested in compostable packaging to move away from plastic and work towards their goals of carbon neutrality.
Future-proofing and cost-saving
Exempt from the £15 a day London congestion charge, Henri says that the team are already making savings with their eVito. “We knew that even though the initial cost of the van was higher than a non-electric, we’re future-proofing our business and we know it’s an investment that will go on to save us money”.
So what advice to Mango Logistics have for other businesses thinking of making the switch to electric? “If you’re covering less than 100 miles a day, there’s literally no reason not to go electric. We installed a charger at our depot, and we can charge overnight or top up at the growing number of chargers on our routes when we’re on the go. If you’re really focused on growing your business locally – why not do it sustainably?”.