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Mercedes PRO connect for electric vans. 

Manage your electric van from your mobile, tablet or laptop

With Mercedes PRO connect - your free vehicle monitoring software - the eVito* or eSprinter can be seamlessly integrated with your digital devices – so whether you’re operating a single vehicle or a fleet, you can plan, monitor and manage battery charging and other functions from your smartphone, tablet or laptop.  You’ll save time and potentially reduce your electricity costs, and keep your day running smoothly.

You can access a range of dedicated EV services: Remote eCharging, Intelligent Charge Management and Vehicle Preconditioning – all explained below ­– plus the core Mercedes PRO connect services.

And this is just the start. We’re bringing electric technology and digital connectivity ever closer, so you can look forward to even more intelligent features in the future.

  1. Remote Status Updates
  2. Preconditioning
  3. Remote eCharging

  4. Intelligent Charge Management

  5. Vehicle Preconditioning

OK, how do I get started?

Your Mercedes-Benz Vans Dealer can help answer any questions and activate Mercedes PRO connect for you.

*Mercedes PRO connect is available for the Vito, eVito, Sprinter and the eSprinter. It includes a range of digital services, free for 1-2 years with electric vans, to help manage your vehicle. Details correct at time of press - January 2021. Please note, services may change over time. In the case of questions concerning the availability of Mercedes PRO connect services for your vehicle, please contact your nearest Dealer.


The availability of the control unit needed for 4G connectivity is temporarily limited for certain vehicles due to supply bottlenecks. This means that all Mercedes me and Mercedes PRO connect services, including the emergency call system (eCall) are temporarily not available in the affected vehicles. For further information please contact your preferred Mercedes-Benz Dealer.

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