Service & repairs

Van servicing made simple

Your local Authorised Mercedes-Benz Dealer can take care of all of your servicing, maintenance and MOTs.

Find your local dealer

Book online for MOTs, servicing or repairs

Our Authorised Dealers offer early opening hours and extended closing times ­– with a third of the workshops in our network open 24/7. This means you can plan your servicing and maintenance around your schedule, minimising downtime and helping keep your business moving. Booking an MOT and service is simple and convenient too, thanks to our online booking tool.

Why service and repair your van with an Authorised Mercedes-Benz Dealer?

We offer a range of servicing and repair options to suit every business - and we make it easy to book services online. We also understand how important it is for businesses to maintain momentum, which is why most of our Dealers work until midnight and over a third are there 24/7, to keep your vehicles running at their peak performance. We also offer:

  • Free, Europe-wide Mobilovan roadside assistance with every service - giving you the reassurance that you're covered until your next service is due*
  • 2 years guarantee on all parts and labour - testament to our confidence in the quality of our services
  • We only fit Mercedes-Benz GenuineParts - competitively priced and fitted faster and easier by Mercedes-Benz trained technicians to keep your vehicle in peak condition.

*Terms and conditions apply. See for more details.

Three servicing options:

  1. Pay as you go servicing

  2. ServiceCare Maintenance

  3. ServiceCare Complete

Pay as you go repairs:

Maintain momentum with transparent national pays as you go repair pricing.

Our most commonly requested repairs benefit from a transparent national pricing structure, so you always know where you stand.

Supply and fit* Sprinter
Vito 639 Vito 447 Citan 415 X-Class 470
Front wiper blades £52.00 £45.00 £45.00 £45.00 £45.00
Front brake pads £140.00 £100.00 £120.00 £130.00 £145.00
Front brake pads & discs £285.00 £230.00 £240.00 £235.00 £300.00
Rear brake pads £140.00 £145.00 £135.00 £120.00 £160.00  
Rear brake pads & discs £290.00 £315.00 £280.00 £350.00 £315.00  
*Prices effective from January 2021 and exclude 20% VAT. Participating Dealers only.

We’ll let you know when your van needs servicing

The driver will automatically get an ASSYST message – shown on the dashboard instrument panel as a spanner symbol – one month or 1,864 miles (3,000km) in advance of the next service. Below the symbol will be a mileage countdown indicating when the service is due and whether it’s an A (minor) or B (major) service. This enables you to plan the workshop time around your business and minimise any downtime.

Service Intervals

As a general guide, the service intervals for each of our current production vehicles are as follows:

Diesel models

  • Citan
    ASSYST - Up to 18,000 Miles or 2 Years
  • Vito
    ASSYST - Up to 24,000 Miles or 2 Years
  • Sprinter RWD
    ASSYST – Up to 37,500 Miles or 2 Years
  • Sprinter FWD
    ASSYST– Up to 24,000 Miles or 2 Years

Electric models

  • eVito
    FIXED INTERVALS - Every 24,000 Miles or 1 Year, whichever occurs first
  • eSprinter
    FIXED INTERVALS – Every 24,000 Miles or 1 Year, whichever occurs first

Book a FREE Visual Health Check and ensure your Mercedes-Benz van is safe and roadworthy.

Our FREE Visual Health Check is a quick 15-minute visual inspection of 28 critical maintenance points around your vehicle, spotting issues before they become a problem to reduce unexpected downtime or repair bills and help maximise your vehicle’s reliability in the long run. It makes sense to spend 15 minutes now to save time and money in the future.

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