Service & repairs

Service24: Demand more.

Driven businesses demand more, so we give you more.

Book a service, MOT or repairs

Our Dealers offer better, all round value – with no compromises  

Your customers demand more of you, so we expect you to demand more of us.

That’s why our authorised Dealer workshops stay open longer to service, MOT and maintain your vans and keep your business moving.

If you’d like to book directly with an authorised Dealer, use our locator tool to find your preferred one.

Why use an Authorised Mercedes-Benz Dealer?

We know that downtime is not an option for you because every hour off the road costs you time and money. With Service24 from Mercedes-Benz, we can offer you exceptional support to service and maintain your vans and keep your business moving. Don’t settle for anything less, demand more:

More quality

GenuineParts and labour guaranteed for 2 years

More expertise

Specialist Mercedes-Benz technicians 24/7

More confidence

FREE breakdown cover & roadside assistance^

More convenience

Most workshops open until midnight, a third open 24/7

More flexibility

Service plan and payment options to suit you

More options

5 booking options to fit your schedule, not ours

Flexible service plans – pay and save

We make Dealer servicing highly cost-effective. Whether you prefer to pay as you go, spread the cost monthly or choose a unique package for your business, our Dealer network will work with you to keep your business moving 24/7. 
  1. Pay as you go
  2. ServiceCare Maintenance
  3. ServiceCare Complete
  4. ServiceCare Flex Plan
Pay as you go

Bring your vans in whenever you need to – with unrivalled service from highly-trained technicians.

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ServiceCare Maintenance

Spread the cost of 6 services and fix your costs for the duration of the plan.

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ServiceCare Complete

Cover all bases with our most complete service package, customised to your needs.

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ServiceCare Flex Plan

Dedicated aftercare support designed for, and to keep small fleets moving, minimising your downtime

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Book online for servicing, MOTs or repairs

Like to book a Pay as you go service, MOT or repair right now? Choose our online booking tool.  Or if you prefer to contact an authorised Mercedes-Benz Dealer direct, use the Dealer locator tool.

Electric van service

If you drive a Mercedes-Benz electric van, you’ll receive all the benefits of Service24 for diesel vans, plus the expertise of our electric specialists and a range of added value features.

We’ll let you know when your van needs servicing

The driver will automatically get an ASSYST message – shown on the dashboard instrument panel as a spanner symbol – one month or 1,864 miles (3,000km) in advance of the next service. Below the symbol will be a mileage countdown indicating when the service is due and whether it’s an A (minor) or B (major) service. This enables you to plan the workshop time around your business and minimise any downtime.

As a general guide, the service intervals for each of our current production vehicles are as follows:

Diesel - Citan

Diesel - Vito

Diesel - Sprinter RWD

Diesel - Sprinter FWD

Electric - eVito

Electric - eSprinter

ASSYST - Up to 18,000 Miles or 2 Years

ASSYST - Up to 24,000 Miles or 2 Years

ASSYST – Up to 37,500 Miles or 2 Years

ASSYST– Up to 24,000 Miles or 2 Years

FIXED INTERVALS - Every 24,000 Miles or 1 Year, whichever occurs first

FIXED INTERVALS – Every 24,000 Miles or 1 Year, whichever occurs first

Demand More booking options

Our Dealers work around your business hours to limit your downtime to an absolute minimum. No one makes it easier to book your next service, MOT or repair.

  1. Early bird, late night and weekend slots

  2. Mobile service

  3. Overnight service

  4. Collect & deliver service

  5. Express 1hr service

Explore Service24

Pay as you go

No commitment, no compromise. Bring your van in whenever you need to.

ServiceCare Maintenance Plan

Spread your payments for 6 services and fix your costs.

ServiceCare Complete Plan

Avoid unforeseen costs with our comprehensive plan.

ServiceCare Flex Plan

A small fleet service plan with responsive, personalised support.

 

Electric van servicing

Benefit from Mercedes-Benz trained eTechnicians and GenuineParts. 

Disclaimers:

^MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2012. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at one of our approved workshops and it will automatically be renewed until the next service is due. Terms and conditions apply. See www.mbvans.co.uk/mobilovan for more details.