Insurance
Insurance to cover your needs
Welcome to Mercedes-Benz Insurance. Here you’ll find all the information you need on Insurance products for your Mercedes-Benz.
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Insurance
Find the information you need on the types of insurance products available for your Mercedes-Benz
Insurance to cover your needs
How does Monthly Motor Insurance Subscription work?
Protect your Mercedes-Benz with fully comprehensive cover through a flexible monthly subscription. With no long-term tie-ins, no hidden costs, and a seamless digital experience, you get complete peace of mind and total control.
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Mercedes-Benz Motor Insurance features include:
- Guaranteed repairs at a Mercedes‑Benz Authorised Repairer Using Mercedes‑Benz Genuine Parts
- Use of a courtesy car whilst your car is being repaired, or up to 14 days if your vehicle is stolen and not recovered or a total loss.
- Uninsured driver promise - protecting your No Claims Bonus and policy excess if an accident was the fault of an uninsured driver
- Roof box cover up to £1,000 24 hour UK recovery in the event of an accident
- Replacement child car seats in the event of an accident
- 90 days' full policy cover in a 12-month period when you visit the EU
- Up to £1,000 cover for replacement vehicle keys and locks
- Cover for personal accidents involving the car up to £20,000 per person (up to a maximum of £60,000) and medical expenses related to a car accident up to £500
- Car contents and personal belongings cover up to £1,000
- Electric Mercedes‑Benz cover including battery, charging cables and wall boxes against accidental damage, fire and theft
- New Car Replacement - if your car is under a year old and is either stolen or not recovered, we’ll replace your car with a new car of the same make, model and specification
- Windscreen Cover as standard
For Motor Insurance enquiries, call us on 0330 912 1171.
Please read the policy wording for full terms, conditions, exclusions and excesses.
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No Claims Bonus Protection
Allows you to make one claim in a 12 month period without reducing your No Claims Bonus.
Motor Legal Protection
Covers you for legal costs up to £100,000 when you’re in a road traffic accident that wasn’t your fault.
Excess Assist
Allows you to claim back your excess on damage, theft and fire claims.
Motor Insurance policy documents.
Find all policy documents here, including policy wording and product information for Motor Insurance and First Cover.
Mercedes-Benz First Cover features include:
- All repairs will be carried out using Mercedes-Benz GenuineParts - keeping your Mercedes-Benz in the best condition.
- Guaranteed repairs at a Mercedes-Benz Authorised Repairer.
- Use of a courtesy car whilst your car is being repaired.
- 24 hour UK recovery in the event of an accident.
- Electric Mercedes-Benz cover including battery, charging cables and wall boxes against accidental damage, fire and theft.
- Up to £1,000 cover for replacement vehicle keys and locks.
- Unlimited Child Car Seat Cover.
- New Car Replacement - if your car is under a year old and is either stolen or not recovered, we'll replace your car with a new car of the same make, model and specification.
Please read the policy wording for full terms, conditions, exclusions and excesses.
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Contact Us
If you need to contact us about your insurance policy here’s how to get in touch:
Customer Care Team
Email: customercare@insurance.mercedes-benz.co.uk
Phone: 0330 912 1171
Opening hours:
Monday to Friday: 9:00am – 5:00pm
Bank Holidays: 10:00am – 4:00pm
How do I make a complaint?
We aim to get things right first time. If we haven’t provided the service you expected from us, please get in touch using the details below so we can put things right.
Write to us at:
Mercedes-Benz Motor Insurance
CEME Suite 173
Marsh Way
Rainham RM13 8EU
Email us: customercare@insurance.mercedes-benz.co.uk
Call us: 0330 912 1171
Opening hours:
Monday to Friday: 9:00am – 5:00pm
Bank Holidays: 10:00am – 4:00pm
Making a claim on your Motor Insurance policy.
Contact the helpline to make a claim on your motor insurance policy on 0330 9127 877. We're open 24/7.
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Please read the policy wording for full terms, conditions, exclusions and excesses.
All Mercedes-Benz motor and van insurance policies are arranged and administered by Wrisk Transfer Limited, registered in England and Wales under company number 10657213. Registered office: 45 Gresham Street, London, EC2V 7BG. Wrisk Transfer Limited is authorised and regulated by the Financial Conduct Authority (FCA) with firm reference number 788062.
The Financial Services Register can be checked for details of permissions, history and contact details.
Mercedes-Benz Insurance Services UK Limited is registered in England and Wales under company number 03510012. Registered office: Delaware Drive, Tongwell, Milton Keynes, England, MK15 8BA. Mercedes-Benz Insurance Services UK Limited is authorised and regulated by the Financial Conduct Authority with firm reference number 311715.
Wrisk Transfer Limited offers insurance products from a range of insurers.
We may decline a quote in some circumstances.
All Mercedes-Benz motor and van insurance policies are arranged and administered by Wrisk Transfer Limited, registered in England and Wales under company number 10657213. Registered office: 45 Gresham Street, London, EC2V 7BG. Wrisk Transfer Limited is authorised and regulated by the Financial Conduct Authority (FCA) with firm reference number 788062.
The Financial Services Register can be checked for details of permissions, history and contact details.
Mercedes-Benz Insurance Services UK Limited is registered in England and Wales under company number 03510012. Registered office: Delaware Drive, Tongwell, Milton Keynes, England, MK15 8BA. Mercedes-Benz Insurance Services UK Limited is authorised and regulated by the Financial Conduct Authority with firm reference number 311715.
Wrisk Transfer Limited offers insurance products from a range of insurers.
We may decline a quote in some circumstances.
Extended Warranty
Mercedes-Benz Extended Warranty has been carefully designed for your Mercedes-Benz and with you in mind.
About Commercial Insurance
About Commercial Insurance
Nothing beats the feeling of a perfect fit, whether it's a handmade suit or bespoke commercial insurance. At Mercedes-Benz Commercial Insurance, every solution we create is unique. We have the expertise and the commitment to make sure you get the protection you need for your business.
At Mercedes-Benz Commercial Insurance, every solution created is unique. The expertise and commitment provided will make sure you get the protection you need for your business.
Mercedes-Benz Commercial Insurance looks after everything from your staff and vehicles to company liability, equipment and premises as well as risk from cyber attacks. So you can get on with doing what you do best, running your business, knowing it is covered by a bespoke solution.
For Commercial Insurance enquiries, call us on 0345 600 3429 or email corporateinsurance@mercedes-benz.com.
Our opening hours are Monday - Friday 8:30am - 5:00pm
FAQ Insurance
FAQ – Insurance.
Here you will find an overview of the most frequently asked questions on the topic of “Insurance”.