About Mercedes me connect


Stay connected to your car.

About Mercedes me connect


Stay connected to your car.

About Mercedes me connect

Mobility is about far more than just movement. With Mercedes me, you open up a world of digital services that connects you with your Mercedes-Benz at all times, making your everyday life that little bit easier. Click below to log in or register for Mercedes me today.

Products & Services


What could Mercedes me connect unlock for you?

Here’s a selection of the products and services which you can access with Mercedes me connect. You can activate standard services on the Mercedes me Portal and buy additional services through the Mercedes-Benz Store. Services may be dependent on the Mercedes-Benz you own.

Products & Services


What could Mercedes me connect unlock for you?

Here’s a selection of the products and services which you can access with Mercedes me connect. You can activate standard services on the Mercedes me Portal and buy additional services through the Mercedes-Benz Store. Services may be dependent on the Mercedes-Benz you own.

    Convenience

    Vehicle Status

    Vehicle Status

    Everything in order? Just ask your car. Using the Remote Retrieval of Vehicle Status, you can check all of your car’s key data on your smartphone including fuel level, tyre pressure, and even whether your windows are open or closed. It’s never been easier to plan for journeys or find out your car’s range.

    Remote door locking & unlocking

    Remote door locking & unlocking

    Can’t remember if you’ve locked your car? It’s now possible to lock and unlock your car remotely using your smartphone. You will also be sent a notification to remind you if you car is left unlocked. All that’s required is the Mercedes me app.

    Remote control of windows & sliding sunroof

    Remote control of windows & sliding sunroof

    Are the windows closed? No need to panic. With Remote Window and Sunroof Control you can check and remotely control this at your convenience.

    Personalisation

    Personalisation

    Time-consuming adjustments before starting a journey are a thing of the past. Simply select your personal profile and your car will adjust to you. You can store your preferred style of display, menus and seat settings for quick access to your most used car settings. 

    In-Car Office

    In-Car Office

    In-Car Office turns your car into a personal assistant. You can view calendar entries on the media display and your car will automatically ask if you want to navigate to your next meeting location. The car can even dial into conference calls automatically, meaning you're making the most of your time, all of the time.

    Monitoring

    Parked Vehicle Locator & Tracker

    Parked Vehicle Locator & Tracker

    Forgotten where you parked? With this feature you’ll always know where your car is parked or where it’s being driven. The app can even give you directions to your car’s location so you’ll never get lost again.

    Geofencing

    Geofencing

    You want your Mercedes to drive, but not everywhere. Using geofencing, you can define a geographic area via the Mercedes me Portal in which the car is free to move. As soon as your car leaves or enters this area, you will receive an email to let you know, offering added safety when young members of the family are on the road on their own.

    Speedfencing

    Speedfencing

    With the Mercedes me Portal, you can set a threshold speed value with Speedfencing. If you ever exceed the speed limit, you will receive a notification informing you when and where this took place.

    ECO display

    ECO display

    The ECO Display service analyses your driving style based on information including consumption, average speed and acceleration. ECO display uses this data to give you tips on how to improve fuel economy through the Mercedes me Portal.

    Comfort

    Smartphone Integration

    Smartphone Integration

    Smartphone Integration connects your mobile phone with your car and turns the media display into your personal smartphone screen. Simply link the smartphone with the multimedia system via cable and configure Apple™ CarPlay™ or Android Auto™. You can then get convenient access to a wealth of apps – including third-party apps such as Spotify, Waze and Google Maps.    

    “Hey Mercedes” Online Voice Control 

    "Hey Mercedes" Online Voice Control

    The MBUX “Hey Mercedes” voice control turns your car into a personal assistant. When used in conjunction with Mercedes me connect, you can ask almost anything including where the nearby restaurants are or what the weather is today.  

    EQ

    EV Station POI

    EV Station POI

    To see your nearby charging stations displayed on your car’s display, activate the service in the Mercedes me portal and enable the "Charging stations" POI symbol in your navigation system. You will find these settings under the navigation system's options in the sub-points "Map contents > POI symbols".

    Route Planning

    Route Planning

    Wondering how far you can drive on electric power or where you can find a public charging station? Route Planning has the answer. Select a location and Mercedes me will show you your current range as well as charging stations in the vicinity of your route.

    Mercedes me Charge

    Mercedes me Charge

    Mercedes me Charge makes paying for charging effortless. Get access to a growing number of charging networks with one app, one registered payment and one itemised billing statement. Charging is simply authenticated via the Mercedes me app or your Mercedes me Charge card.

    Pre-Entry Climate Control

    Pre-Entry Climate Control

    Pre-entry Climate Control allows you to set the temperature in your car whilst it’s charging, helping to save electric range when you set off by using the electricity from the charge point. Whether you want to cool down or heat up your car, you can configure this by using the Mercedes me app and even set a specific time and date.

    Safety

    Maintenance Management

    Maintenance Management

    Mercedes me will detect if your car needs a service and inform you in good time. To make it even more convenient, your car will also send details to your local Retailer who can make you a get you booked in for a time that works for you.    

    Accident Recovery & Breakdown Management

    Accident Recovery & Breakdown Management

    Following an automatic or manual (SOS button) emergency call from the car, the Emergency Call Centre team will determine the best plan of action for recovering your car quickly and safely. 

    Navigation

    Car-to-X Communication

    Car-to-X Communication

    Car-to-X Communication warns you of upcoming dangerous situations including; an accident, a broken-down car or slippery road surfaces. Warnings are notified to you in good time, enabling you to adapt your driving accordingly.

    Predictive Navigation

    Predictive Navigation

    The Mercedes me app can recommended locations based on your previous destinations at particular times of the day. All of the data collected is safe within the Mercedes me app, and you can deactivate this service at any time.

    Live Traffic Information

    Live Traffic Information

    For the best and most accurate route planning, our Live Traffic Information is constantly sourcing refreshed current traffic data. You can see all the delays on the car's map in real time, helping you to avoid the jams and work to a precise arrival time.

    Mercedes me connect


    Connected with the best partners.

    Mercedes me connect stands for premium standards - with partners in a class of their own. Connect with your Mercedes-Benz and beyond with our integrated services.

    Mercedes me connect


    Connected with the best partners.

    Mercedes me connect stands for premium standards - with partners in a class of their own. Connect with your Mercedes-Benz and beyond with our integrated services.

    Mercedes me App


    Download the Mercedes me smartphone app.

    Mercedes me App


    Download the Mercedes me smartphone app.

    Your link to your Mercedes: the Mercedes me App

    Stay connected with your Mercedes-Benz anywhere and at any time. Keep an eye on things such as your fuel level, range, tyre pressure and much more. The app will even alert you if your windows are open or your doors are unlocked, which you can lock all via your smartphone. Explore many more services by downloading the app today.

    Mercedes me Store


    Buying services and products from the Mercedes me store.

    Mercedes me Store


    Buying services and products from the Mercedes me store.

    Buying digital products in the Mercedes me Store

    All in one place: in the Mercedes me Store you'll find all the digital products from Mercedes me connect. Find out about me connect services and on-demand features, check the availability for your Mercedes-Benz and buy the products you want. All you need is a Mercedes me ID and a link to your Mercedes-Benz.

    Mercedes me Moments


    Get exclusive access to Mercedes me moments.

    Mercedes me Moments


    Get exclusive access to Mercedes me moments.

    Mercedes-Benz Customer Hub

    As a Mercedes-Benz customer, you have access to an incredible selection of prize draws, rewards and once in a lifetime opportunities. You could be in an exclusive grand stand at the British Grand Prix, have all areas access to The Open golf tournament or borrow a soft top for that Summer weekend getaway. Your Mercedes me Moments gives you access to all of these and more.

    FAQs


    Frequently Asked Questions for Mercedes me connect

    FAQs


    Frequently Asked Questions for Mercedes me connect

      • How do I know if my car is me connect capable?

        How do I know if my car is me connect capable?

        Please contact your local Retailer and provide them with your registration number. If your car was built in 2018 onwards, then it will be Mercedes me connect capable.

      • How do I register for Mercedes me connect?

        How do I register for Mercedes me connect?

        You can register via the Mercedes me Portal or the Mercedes me app. To fully complete your registration, you will then be sent a verification email with a link for you to follow. If you don’t follow the link within 30 days of receiving the email, your account will be deleted and you will need to start the registration process again.

      • Can I use Mercedes me on my older Mercedes-Benz model?

        Can I use Mercedes me on my older Mercedes-Benz model?

        Yes, if you have an older Mercedes-Benz without connected functionality that was built between 2002-2015, you can still enjoy the experience of connected features through the Mercedes me Adapter. Supported on both iOS and Android, the device allows you to connect your car to all of the Mercedes me Adapter features using your smartphone.

        Check if you have an eligible car and book a free of charge fitting.

      • What is the Mercedes me adapter?

        What is the Mercedes me adapter?

        The Mercedes me Adapter can be used for many Mercedes-Benz models, including some from 2002. With the adapter on board you can control various vehicle functions from your Bluetooth-capable smartphone.

      • I have registered for Mercedes me and added my car on the portal, is there anything else I need to do?

        I have registered for Mercedes me and added my car on the portal, is there anything else I need to do?


        After following the link in the verification email and completing your registration, you must either visit your local Mercedes-Benz Retailer, or perform the WebID check via the Mercedes me app, to activate me connect services on your car. You must provide current photo ID and proof of vehicle ownership to get the account fully activated.

      • Am I able to give somebody else access to the Mercedes me connect services on my car?

        Am I able to give somebody else access to the Mercedes me connect services on my car?

        Yes, you can assign a co-user who can share the car's Mercedes me connect services as long as they already have an active Mercedes me account. To assign a co-user, you’ll need to log-in to the Mercedes me Portal on your web browser, select the car and click ‘Manage co-users’.

      • I want help in understanding a certain service in more detail. Who can I talk to?

        I want help in understanding a certain service in more detail. Who can I talk to?

        Your local Retailer will be more than happy to take you through any features on your car.