About Mercedes me ID

Your benefits

The Mercedes me ID gives you central access to services of Mercedes-Benz AG and our cooperation partners.

With the Mercedes me ID, you will only need one login in future and can manage your personal data centrally.

Mercedes-Benz Profile and Data Protection Centre

Using your Mercedes-Benz Profile and/or the Mercedes-Benz Data Protection Centre, which is part of the Mercedes me ID Service, you can see whether and how your personal data is processed in connection with your Mercedes me ID and the Mme Services you have selected, including, for instance, the controller, the purposes of data processing, and the relevant personal data (categories) (collectively the "Transparency Function"). 

Comfort Package

Mercedes-Benz Profile and Data Protection Centre

Using your Mercedes-Benz Profile and/or the Mercedes me Data Protection Centre, which is part of the Mercedes me ID Service, you can see whether and how your personal data is processed in connection with your Mercedes me ID and the Mme Services you have selected, including, for instance, the controller, the purposes of data processing, and the relevant personal data (categories) (collectively the "Transparency Function"). 

Mercedes-Benz Inbox

Using the Mercedes-Benz Inbox, you can receive messages and notifications from us and other Mme Service Providers regarding your vehicle. 

Comfort Package

Mercedes me Inbox

Via the Mercedes me Inbox, you have the option of receiving messages and notifications (short notifications) about your vehicle from us and other Mme service providers.

Mercedes-Benz Preference Service

The Mercedes-Benz Preference Service takes account of the preferences you have entered and chosen for all Mme Services. When you use Mme Services, in some cases you will be asked whether your settings and information that you have provided in this context should be saved for future Mme Services as well.

Comfort Package

Mercedes me Preference Service

The Mercedes me Preference Service takes into account the preferences you have entered and made across all Mme services. If you use Mme services, you will be asked in certain cases whether the settings and information you provide in this context should also be saved for future Mme services.

Mercedes-Benz company profile

In addition, you can expand your Mme ID to add one or more company profiles so that you can use a single Mme ID to manage not only vehicles assigned to your "private" profile but also "business" vehicles and configure and use digital services for these vehicles.

Comfort Package

Mercedes me company profile

In addition, you can expand your Mme ID with one or, if applicable, several company profile(s), so that you can use one and the same Mme ID to manage digital services not only for vehicles assigned to your "private" profile, but also for vehicles assigned to "business", and to configure and use digital services for them.

Mercedes-Benz App

Log into the Mercedes-Benz App

Log in to the Mercedes-Benz App with your personal Mercedes me ID and enjoy all the benefits of our Digital Extras.

A woman connects to her Mercedes Benz via smartphone, the Mercedes me App and her Mercedes me ID.

Mercedes me ID - FAQs

Frequently asked questions about the Mercedes me ID.

You will find the most frequent questions and answers relating to the Mercedes me ID in this overview. If you have any other questions or comments, please email us via me-connect.gbr@cac.mercedes-benz.com or call us on 00800 9777 7777.

The Mercedes me ID gives you central access to services from Mercedes-Benz and our cooperation partners.

Your Mercedes me ID provides you with a central point of access that enables you to register for our services, as well as a central profile in which you can change your details.

We are continually improving the Mercedes me ID for you, and more and more services will support the Mercedes me ID in future.

If you are a new customer or do not yet have a user account, you will receive your Mercedes me ID when you register.

If you already have a user account without a Mercedes me ID, you can obtain a Mercedes me ID by logging in to your existing user account, accepting the Mercedes me ID access conditions that then appear, and adding your address, phone number, date of birth, and driving licence number.

If you are a new customer or do not yet have a user account, use of the Mercedes me ID is compulsory.

If you already have a user account without a Mercedes me ID, use of the Mercedes me ID is optional for you.

You can delete your Mercedes me ID at any time. However, please note that after deleting your Mercedes me ID you will no longer be able to use the Mercedes me ID services. For more information, please refer to the Mercedes me ID access conditions, which you can view in the registration dialogue.

In order to offer you a Mercedes me ID, it is necessary to collect and process personal details from you. This is done strictly in accordance with the data protection laws applicable in your country, of course.

For more detailed information, please refer to the Mercedes me ID access conditions.