Maintenance services

Services A and B

Depending on the age or mileage of your Mercedes-Benz, your Authorised Repairer will carry out an ‘A’ or a more comprehensive ‘B’ service. Either way, they’ll only change the parts when they’re scheduled for replacements and will always give you written confirmation of the work carried out. 

When our expert technicians inspect your vehicle, they provide you with a personalised film outlining your visual health check and the work required. This is otherwise known as StarView and rest reassured no work will be carried out without your approval. Once approved, you will receive a quotation for a service made up of two parts: Routine Maintenance and Recommended Additional items*.
Recommended Additional items ensure your car operates to an optimum level and are determined by your vehicle’s age and mileage. 


*Recommended Additional items are needed to follow the Manufacturer’s Recommended Service Schedule. Without them your free Roadside Assistance cover and 30 years perforation and corrosion warranty will not be renewed. 

A Mercedes-Benz technician checks a vehicle on the test bench.

Service Plans

Mercedes-Benz Service Contracts

Make sure you leave your Mercedes-Benz in the best possible hands for service and maintenance. Choose the Mercedes-Benz Service Contract that is right for your needs and gain complete peace of mind. Our service contracts help you control your expenses for easy planning while maximising the value of your vehicle with excellent servicing using Mercedes-Benz GenuineParts. 

Further benefits of regular servicing.

By having your car serviced by a Mercedes-Benz Authorised Repairer, your car will also benefit from our complimentary Roadside Assistance Programme and a Digital Service Report.

Complimentary Roadside Assistance

Our aim is to make sure you’re always mobile. That’s why, when your Mercedes-Benz Authorised Repairer completes your service to our manufacturer’s guidelines, we’ll provide you with European-wide Roadside Assistance cover completely free of charge. * This is provided free of charge for the first 3 years and renewed for up to 30 years after every service by a Mercedes-Benz Authorised Repairer.
*cover available for customers with cars registered from 24 October 1998.

A woman is sitting in a vehicle provided by Mobilo.

Trained Technicians

Mercedes-Benz technicians are trained to incredibly high standards. Every technician is a specialist in our vehicles and understands what makes them tick. Each Authorised Repairer will also have technicians who are specialists in their field, whether that’s telematics, transmission systems or drivetrains so we’ll have you covered, whatever the issue.

A woman uses the Mercedes-Benz pick-up & return service.