When our expert technicians inspect your vehicle, they provide you with a personalised film outlining your visual health check and the work required. This is otherwise known as StarView and rest reassured no work will be carried out without your approval. Once approved, you will receive a quotation for a service made up of two parts: Routine Maintenance and Recommended Additional items*.
Recommended Additional items ensure your car operates to an optimum level and are determined by your vehicle’s age and mileage. 

*Recommended Additional items are needed to follow the Manufacturer’s Recommended Service Schedule. Without them your free Roadside Assistance cover and 30 years perforation and corrosion warranty will not be renewed. 

With Service A and Service B inspections, you and your all-electric Mercedes-Benz model can be reassured that all electric-specific vehicle components are maintained. This includes high-voltage battery conditioning check as well as inspection of components, cable and sockets. 

Our aim is to make sure you’re always mobile. That’s why, when your Mercedes-Benz Authorised Repairer completes your service to our manufacturer’s guidelines, we’ll provide you with European-wide Roadside Assistance cover completely free of charge. * This is provided free of charge for the first 3 years and renewed for up to 30 years after every service by a Mercedes-Benz Authorised Repairer.
*cover available for customers with cars registered from 24 October 1998.

The Digital Service Report provides you with a secure record of the service work carried out. The complete data on the service work carried out is stored securely in the central Mercedes-Benz database for the life of the car. In Mercedes me, you, as the vehicle owner, can view your service data at all times. We always recommend that you keep the last service report, for instance, in case you want to sell the vehicle. If the report is lost, any Mercedes-Benz Authorised Repairer can provide information on all the vehicle’s service data and, if required, create a complete service history. 

Mercedes-Benz technicians are trained to incredibly high standards. Every technician is a specialist in our vehicles and understands what makes them tick. Each Authorised Repairer will also have technicians who are specialists in their field, whether that’s telematics, transmission systems or drivetrains so we’ll have you covered, whatever the issue.

For our extensive parts portfolio, quality comes as standard. Precisely defined specifications, comprehensive checks and extensive testing ensures that Mercedes-Benz GenuineParts meet our high and exacting standards. As a result, all Mercedes-Benz GenuineParts come with a two year unlimited mileage warranty.

We regularly issue service measures, making our cars run smoother and giving you access to the latest connected services. When you bring your car in for a service, we’ll complete all the outstanding service measures free of charge.