You're getting close to the end of your Agility (Personal Contract Plan) agreement.
There are a number of options available as you approach the end of your finance agreement and your Retailer will get in touch to provide more detail on these. We’ll also call you to find out what your plans are, but if you prefer, you can email us.
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As a reminder, your end of contract options are:
1. Purchase your vehicle (get and pay a settlement quote).
There are several ways for you to get and pay a settlement quote, which consists of the optional purchase payment (balloon), the last monthly instalment due under your finance agreement and the £10 purchase activation fee.
Visit Mercedes me finance to login or register. If you’ve not registered before, you’ll need your agreement number and vehicle registration number. You can find your agreement number on your finance contract.
Call 0370 847 0700 (select option 1) and use our settlement service. It’s open from 9am-5pm, Monday to Friday and you’ll need your agreement number to hand.
2. Extend your current agreement for 3 months.
A short-term option is to extend your current agreement for another 1- 3 months. Please email us at email@example.com if you’d like to extend your finance agreement and we’ll contact you to let you know the next steps.
3. Spread the cost of your optional purchase payment (balloon).
If you’d like to keep your vehicle, you can spread the cost of the final payment with refinancing. Please email us at firstname.lastname@example.org and we’ll be in touch within 4 working days to arrange this for you. You’ll need to have more than 30 days left on your finance agreement if you choose this option.
4. Return your vehicle through your local Retailer or a home collection.
If you want to return your vehicle, you can do so by contacting one of our Retailers. Alternatively, if you need to arrange a home or work collection please email email@example.com and our logistics partner British Car Auctions will contact you to arrange the collection of your vehicle.