Existing Finance Customers


Existing Finance Customers

Existing Finance Customers


Existing Finance Customers

We’ve provided the answers to any questions you might have about your vehicle finance – for example managing your agreement and also your end of contract options. If you are a new customer, click here to view details of our finance products.

Click here to start a live chat with the Mercedes-Benz Finance team.

Email our customer services team on: customerservices-mbfs@daimler.com or tel: 0370 847 0700.

We are open Monday to Friday 8.00am - 7.30pm and Saturday 9.00am - 5.00pm.
 

You can also manage your agreement online quickly and easily with Mercedes me finance. Update your personal details, get a settlement request, change bank details or your payment date. 

Manage your Agreement

Manage your Agreement

Manage your Agreement

Mercedes me finance allows you to manage your Mercedes-Benz finance agreement online 24 hours a day, 7 days a week.

You can update your contact details, assign the bank account that we take your agreement payments from, change your monthly payment date and request and then pay an Early Settlement quotation.

You're nearing the end of your agreement

You're nearing the end of your agreement

You're nearing the end of your agreement

We hope your journey has been an enjoyable one. Now is the time to start thinking about the return of your Mercedes-Benz. This is designed to help prevent any avoidable charges you may be faced with, as it outlines our Vehicle Return Standards, and what we consider acceptable and unacceptable damage.

To find out more about your options at the end of your Agility, Operating Lease, Contract Hire, Hire Purchase or Finance Lease agreement please click below:

Should you have any further questions, contact your local Retailer who will be able to offer you expert advice and guidance.

Vehicle Return Standards

Vehicle Return Standards

Vehicle Return Standards

If you have an Agility, Operating Lease or Contract Hire agreement, find out what to do before returning your vehicle, examples of acceptable wear and tear and illustrations of chargeable damages.

Understanding your settlement figure

Understanding your settlement figure

Understanding your settlement figure

Understanding your finance settlement figure can be confusing. Click below to view a guide explaining how this figure is calculated.

Insurance

Insurance

Contact Us

Contact Us

FAQs

FAQs