Mercedes-Benz repair vehicle in front of car on an empty road.

Roadside Assistance & Rescue Assist.


Roadside Assistance.

Always by your side:

Technician repairing a car


  • Help anytime, anywhere: Support teams are available 24 hours a day, 365 days a year, right across the UK and Europe.
  • Cover by vehicle: Freinds and family driving your car can also call on Roadside Assistance, and you can transfer the cover to new owners.
  • Replacement Vehicle: If your car needs to be repaired, we can provide you with a replacement car for up to three working days.
  • Priority Repair: If Mercedes-Benz prioritizes the repair of any car recovered to be a retailer.
  • Home assistance: Even if your car has a problem on your driveway, we'll come and help out.
  • Choice of recovery destination: If we recover your car, we'll arrange for it to be taken to your chosen Mercedes-Benz Retailer, anywhere in the country.
  • Approved technicians: Our expert technicians use official diagnostic equipment and Mercedes-Benz GenuineParts to increase the chance of a roadside repair. 
  • Visual Health Check: Before your car is returned, your Mercedes-Benz Retailer will conduct a complimentary Visual Health Check to identify any other issues that may require attention.

Rescue Assist from Mercedes-Benz. The latest innovation in vehicle safety.

How does Rescue Assist work?