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Digital vehicle diagnosis for your Mercedes-Benz Van.

Maximum vehicle uptime starts with complete transparency. The Digital Extra Mercedes-Benz Van Uptime Monitor provides exactly that – at no charge: it captures and analyses the technical condition of your Mercedes-Benz Vans in real time. By intelligently connecting your Van (Sprinter and Vito) with your business and our Mercedes-Benz workshops, we create tailored solutions that make your processes more efficient and save you valuable time.

 

Activate Van Uptime Monitor quick and easy now: in your Mercedes-Benz customer profile.

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Mercedes-Benz Van Uptime Monitor

Your benefits at a glance.

Keep your business moving with maximum vehicle uptime. Thanks to Van Uptime Monitor, your business benefits from the following advantages:

  • Transparent overview of your vehicle’s technical status, accessible online 
  • Increased vehicle availability thanks to real-time notifications within your Mercedes-Benz customer profile 
  • Enhanced vehicle performance and lifespan      
  • Cost savings and maximum operational vehicle efficiency through minimised downtime 
  • Reduction of unplanned workshop visits
A Mercedes-Benz Vans transporter drives across a multi-lane bridge at day.
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Recommended actions.

The wirelessly-transmitted data is analysed and processed professionally. If a critical vehicle condition is detected, the data is converted into clear statements and specific recommended actions. These recommendations are categorised into three urgency levels: Urgent warning, Repair recommendation and Vehicle notification.

If a vehicle breakdown is imminent the Mercedes-Benz Customer Assistance Center (CAC) contacts you immediately and arranges a workshop appointment. Your vehicle is quickly taken to the nearest authorised Service Partner and repaired using Mercedes-Benz Genuine Parts. Thus, unplanned downtimes are minimised.

You will receive bundled information about necessary repairs and can then individually coordinate workshop appointments with the Mercedes-Benz Service Partner of your choice. This allows you to efficiently plan your workshop visit and ensures that Genuine Parts are provided for you in a timely manner.

Van Uptime Monitor will inform you by email about simple maintenance measures that you can perform yourself. This helps you save both time and workshop costs.

Everything under control

Online in your vehicle list at any time.

As a commercial (fleet) customer, you benefit from additional features with Van Uptime Monitor: Its digital vehicle list gives you a clear and comprehensive view of your fleet’s technical condition – helping you proactively reduce downtime and keep your vehicles on the road. 
You also receive a detailed vehicle and fleet report with the following advantages:

  • Proactive notifications about the technical vehicle condition
  • Consolidated overview of all recommended actions for your Mercedes-Benz Vans
  • Easy access to vehicle information – online and in real time
  • Proactive repair management
  • Extensive component coverage in the vehicle
  • Direct online appointment booking with the Mercedes-Benz Service Partner of your choice
An insight into the Mercedes-Benz Van Uptime Monitor Digital Extra: display of a vehicle list with various status information and recommended actions.

Van Uptime Monitor – available for four models.

Digital Extras at a glance

Our portfolio for your Van.