Front bonnet view of a Mercedes-Benz vehicle

Servicing Explained.

The very best care for your car.

What's included in your service?

You will also benefit from: 

  • Pre-Service check: When you drop-off or we collect your car we'll check out any problems you may have noticed. 
  • Mercedes-Benz trained technicians: Comprehensive training keeps our technicians up-to-date with the skills they need to work on your car.
  • Free service measure updates: If Mercedes-Benz has introduced updates to your car, your Retailer will implement them free of charge.
  • Mercedes-Benz GenuineParts**: Mercedes-Benz GenuineParts come with a two year European-wide warranty and offer the highest levels of vehicle performance and safety.
  • Complimentary Roadside Assistance: When your Mercedes-Benz Retailer completes your service to our manufacturer’s guidelines, we’ll renew your free Roadside Assistance cover until the next service is due***.
  • Up-to-date Mercedes-Benz service record: Maintaining your Mercedes-Benz Retailer service record may mean a better price when you come to sell or trade in your car.
  • Mercedes-Benz car clean: After its service, your Mercedes-Benz will be given a thorough clean inside and out.
  • Motor Industry Code of Practice for service and repair: Every Mercedes-Benz Retailer works to this code of practice, ensuring fair services and transparent costs.
  • Customer care: We regularly assess our Retailers through customer satisfaction surveys, helping us to provide a genuinely first class experience.