The communication module.

Your advantages with the solution fitted ex-works.

In certain vehicles, the communication module for Mercedes PRO connect is already installed ex-works. With it, you are optimally connected right from the start – and you can make your daily work even more efficient. The Communication Module (LTE) for Digital Services (JH3) transmits data particularly quickly and reliably via a permanently installed SIM card. That is the prerequisite for using the services of Mercedes PRO connect.
Konnektivität direkt ab Werk

Connectivity direct from the factory

Optimal connectivity right from the start.
Gebündelt in attraktiven Mehrwertpaketen

Diverse Mercedes PRO connect services.

Bundled in attractive Connectivity packages.
Mehr Effizienz durch Konnektivität

More efficiency through connectivity.

Ready from the first kilometre.

The Mercedes PRO connect components.


The standard solution from Mercedes PRO connect comprises various components that enable the communication between fleet managers, drivers and vehicles, and above all make it easier.

  1. Communications Module (LTE) for Digital Services (JH3)

  2. Mercedes PRO Portal
  3. Vehicle Management Tool


    As a fleet manager, the configurable homepage, the 'Dashboard', gives you a quick overview of the most important issues related to your fleet.


    Keep a constant eye on your fleet. As a fleet manager, you receive notifications when there are vehicle warnings or when a vehicle leaves a geofence.

    Vehicle Supervision and Vehicle Operations.

    Receive information directly in the Vehicle Management Tool about fuel level, maintenance due and the location of your vehicles.

  4. Mercedes PRO connect App


    As the driver, keep track of the most important information about the vehicle assigned to you – such as, for example, the fuel level and the remaining range.

    Vehicle search.

    Forgot where your vehicle is parked? Not with the Mercedes PRO connect App. With the 'Vehicle Locator' function, you can get navigation instructions from where you currently are to your vehicle.

  5. MBUX multimedia system

Service availability & usage requirements.

Here you will find the key requirements that must be met to use Mercedes PRO connect as a standard solution.



Compatible model series.


Model series

Year of construction
Sprinter 907 from 06/2018
Sprinter 910 from 06/2018
Vito 447 from 05/2019
eVito 447 from 03/2019
The MBUX multimedia system with navigation is available as optional equipment in the Sprinter 907 and Sprinter 910 models.

Technical requirements.

In order to be able to use the Vehicle Management Tool, the Mercedes PRO Portal and the Mercedes PRO connect App, the following system pre-requisites are necessary:
Browser Common browsers are supported. The following versions of browsers are recommended:

Mozilla Firefox Version 51+, Google Chrome Version 56+, Safari Version 10+, Microsoft Edge all versions

Please note that the Vehicle Management Tool and the Mercedes PRO Portal are not optimised for use on tablets and smartphones and may therefore only be operated using a desktop computer.
Smartphones The Mercedes PRO connect App is compatible with commonly used smartphones and can be obtained from the Apple and Google App Stores.

Operating system from version iOS 11
Download in Apple App Store

Operating system from version 5.0
Download in Google Play Store

For security reasons, smartphones with root access or jailbreak are not supported.

Availability in your country.

Mercedes PRO connect as a standard solution with Communication Module (LTE) for Digital Services (JH3) is available in:
Belgium, Denmark, Germany, Finland, France, Ireland, Italy, Netherlands, Norway, Austria, Poland, Portugal, Sweden, Switzerland, Slovakia, Spain, Czech Republic, Hungary, USA, United Kingdom

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