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My account is in arrears. How do I make a payment?

If you would like to get your account up to date You can make a debit card payment over the telephone by calling 0370 847 0700.

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I am having financial difficulties, what should I do?

If you are experiencing financial difficulties please call our dedicated Customer Service team who will be able to support you and offer advice on your circumstances in regards to your finance agreement. 

Please email mbfscv@daimler.com or call Customer Services on 0370 847 0700.

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Is it possible to change the length of my agreement?

We do not offer shortened agreement terms, but you do have the option to settle your agreement early. 

You may also have the option to extend your agreement, if you would like to do this we will take a look at your circumstances and identify a solution for you. 

Please contact our dedicated team on 0370 847 0700 or email mbfscv@daimler.com

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