If you have informed us of your intention to return your vehicle our logistics company British Car Auctions (BCA) will be in touch to discuss the return process.
You can also contact our Customer Services team on 0370 847 0700 to discuss your return options at any point during your agreement.
As part of the returns process, you must:
• Complete section 9 of the V5C logbook and send it to the DVLA
• Return the VC5C logbook (except if we retain this, for instance with Contract Hire agreements) however, you should send the VC5 to us before your vehicle is collated
• Return the service history documents • Return the spare keys
For queries relating to your V5C, please call our De-fleet Team on 0370 121 0535
De-fleet opening hours: Monday to Friday 8.30am – 5.00pm .