Terms and Conditions


Q4 Customer Loyalty Programme Terms and Conditions – Customer Marketing Material.

Terms and Conditions


Q4 Customer Loyalty Programme Terms and Conditions – Customer Marketing Material.

Customer Eligibility Criteria: Offer available to existing customers of Mercedes-Benz Cars who are currently driving a C-Class Saloon, C-Class Estate, E-Class Saloon, E-Class Estate, E-Class Cabriolet and GLC SUV (including all model years and Mercedes-AMG versions) and have been selected to receive this loyalty offer. Offer is only available to the customer who is addressed on the front of this voucher and the Offer is not transferrable. The Customer must have received the offer by direct contact from Mercedes-Benz in the form of direct mail and/or email. Existing vehicle must be registered at the same address as the individual who received the offer and not registered in a business name (“Eligible Customers”)

Vehicle Eligibility: Subject to these terms and conditions the Offer is available on the purchase of the following new models (excluding pre-registrations, retailer demonstrators, Motability, Hybrids and VIP) only; C-Class Saloon and Estate, E-Class Saloon and Estate, E-Class Cabriolet and GLC SUV. Offer applies to new registrations between 21.10.19 and 31.12.19. New vehicle must have an estimated delivery date on or before 31.12.19 at the time when the order is placed (“Qualifying Vehicles”).

The Offer: Subject to these terms and conditions the offer includes £1,000 (incl.VAT) off the RRP of a Qualifying Vehicle and up to £500 (Incl.VAT) worth of accessories on select, fixed, pre-configured accessories bundles only (as described below) following completion of the purchase of the Qualifying Vehicle (the “Offer”).

The Accessories Bundle: Offer is limited to one Accessories Bundle per Eligible Customer. Accessories Bundles are fixed and not configurable. Offer is not available on any items not listed within the Accessories Bundle description www.mercedes-benz.co.uk/mycustomeroffer. Items are subject to availability. If an item within an Accessories Bundle is not available an alternative pack will need to be chosen. The Offer in relation to Accessories Bundles is available to Eligible Customers in relation to Qualifying Vehicles between 21.10.19 and 31.12.19. Only one Offer per Eligible Customer. In exceptional cases and at Mercedes-Benz Cars absolute discretion a second claim to the Offer can be made by the Eligible Customer if more than one “Qualifying Vehicle” is owned by the Eligible Customer and registered at the same address as the first Qualifying Vehicle. No cash alternative. Mercedes-Benz Cars UK Limited have a right to withdraw the Offer at any time. Participating Retailers only. Images are for illustration purposes only, specifications may vary. Please contact your Retailer for full details. Information correct at the time of publication.