Mercedes me

Mercedes me.

Mercedes me


Mercedes me.
Mercedes me

Introducing Mercedes me


What is Mercedes me?

Introducing Mercedes me


What is Mercedes me?

Mercedes me is a range of innovative online services designed to enhance your Mercedes-Benz experience. Accessible via mobile, tablet or PC, Mercedes me lets you enjoy the highest standards of care and support, in a way that integrates seamlessly with your busy lifestyle.

Stay connected any time, anywhere – Mercedes me connect.

Me Connect

Stay connected any time, anywhere – Mercedes me connect.

From checking your fuel level to locking your car with your smartphone, we are confident that Mercedes me connect will make your life that little bit easier by providing you with a comprehensive range of services to support you while on the move.

To discover what features and services are available for your car, download the ‘Mercedes me’ app from your app store or click below to access the Mercedes me portal.

Enhance your Mercedes-Benz


What could Mercedes me connect unlock for you?

Enhance your Mercedes-Benz


What could Mercedes me connect unlock for you?

Explore some of the key features of Mercedes me connect. You can buy additional services for your car via the Mercedes me connect store by clicking here.

Remote car lock
Remote car lock
Remote car lock
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Remote car lock*

Forgot to lock your car? You will receive a notification on your smartphone to let you know. With one tap, you can lock and unlock your vehicle so you never have to worry.

 

*Part of the Vehicle Status package. This option may vary between standard and additional cost dependent on the model.

Access Remote Parking
Access Remote Parking
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Remote Park Pilot*

Can’t get your car out of a tight parking space? Ultrasonic sensors make light work of parking. You can control your car via your smartphone, so you can get in and out of tight spaces easily.

*Currently only available on E-Class Saloon and Estate, New S-Class and New CLS models with Remote Parking Package. Not compatible with Android 8.0 OS.

Parked Vehicle Locator
Parked Vehicle Locator
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Parked Vehicle Locator*

Forgot where you’ve parked? This feature will show you exactly where your car is as long as you’re in a 1 mile radius of where you parked.

*Available on all models with the Vehicle Monitoring package. This option may vary between standard and additional cost dependent on the model.

Fuel check
Fuel check
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Fuel check*

Preparing for a journey? You can check your fuel percentage at any time and see how many miles you have left within your range.

*Part of the Vehicle Status package. This option may vary between standard and additional cost dependent on the model.

TIDAL music


Get a free 12 month TIDAL subscription.

TIDAL music


Get a free 12 month TIDAL subscription.

  • Tidal Music

    TIDAL

    Love music? With Mercedes me connect you can get a free 12 month TIDAL subscription worth £240!* Unlock access to 60 million songs and enjoy the highest quality audio for the ultimate listening experience in your Mercedes-Benz. You can create your own playlists, listen to music offline and much more.

    *The 12 month free trial can only be redeemed once per vehicle.

  • Get your trial

    TIDAL

    1. Register/Login to the Mercedes me portal 
    2. Once you’ve selected your vehicle, find the Online Music icon
    3. Scroll down to create and activate your new TIDAL account
    4. Download the TIDAL app on iOS or Android and login to begin listening

    To listen to TIDAL via Bluetooth, select the songs/playlists you want to play the TIDAL app. To listen to TIDAL directly from your car, head to Media on your digital display, then switch the tab to Online Music*

    *The 12 month free trial can only be redeemed once per vehicle. At the moment, the TIDAL app is integrated into the vehicle head-unit only on new A-Class, new B-Class, new CLA Coupé and new GLE SUV models.

     

"Hey Mercedes, what’s the weather in London today?"

MBUX
MBUX

"Hey Mercedes, what’s the weather in London today?"

No more searching through your phone. Just ask, and your car will do it for you. You can also save your favourite lighting colour, seat position and radio station to your personal profile so your car is just how you like it. Over time, your car will get to know what you like and even make tailored suggestions to you, so you can sit back and relax while your car does the work.

To fully enhance your experience, register with Mercedes me connect and unlock features including:

•Integrated Tidal music streaming (with a 12 month free subscription worth £240)
•“Hey Mercedes” Online Voice Control, so you can ask your car almost anything
•DAB radio and smartphone integration

FAQs


Frequently Asked Questions for Mercedes me connect

FAQs


Frequently Asked Questions for Mercedes me connect

    • How do I know if my car is me connect capable?

      How do I know if my car is me connect capable?

      Please contact your local Retailer and provide them with your registration number. If your car was built in 2018 onwards, then it will be Mercedes me connect capable.

    • How do I register for Mercedes me connect?

      How do I register for Mercedes me connect?

      You can register via the Mercedes me Portal or the Mercedes me app. To fully complete your registration, you will then be sent a verification email with a link for you to follow. If you don’t follow the link within 30 days of receiving the email, your account will be deleted and you will need to start the registration process again.

    • I have registered for Mercedes me and added my car on the portal, is there anything else I need to do?

      I have registered for Mercedes me and added my car on the portal, is there anything else I need to do?


      After following the link in the verification email and completing your registration, you must either visit your local Mercedes-Benz Retailer, or perform the WebID check via the Mercedes me app, to activate me connect services on your car. You must provide current photo ID and proof of vehicle ownership to get the account fully activated.

    • Am I able to give somebody else access to the Mercedes me connect services on my car?

      Am I able to give somebody else access to the Mercedes me connect services on my car?

      Yes, you can assign a co-user who can share the car's Mercedes me connect services as long as they already have an active Mercedes me account. To assign a co-user, you’ll need to log-in to the Mercedes me Portal on your web browser, select the car and click ‘Manage co-users’.

    • I want help in understanding a certain service in more detail. Who can I talk to?

      I want help in understanding a certain service in more detail. Who can I talk to?

      Your local Retailer will be more than happy to take you through any features on your car.