Our mission is to keep businesses moving, and it’s one we take very seriously indeed. When you choose a van from Mercedes-Benz, you get more than an outstandingly engineered vehicle. We’re here to add genuine commercial value to your business, ensure maximum vehicle uptime and drive down the total cost of usage.
MobiloVan: free dedicated roadside assistance.
Because downtime is deadtime, all Mercedes-Benz vans come with MobiloVan*, a free roadside assistance package that covers the vehicle for up to 30 years. If you break down, have a collision or can’t start your van, call MobiloVan and a Mercedes-Benz trained technician with an average response time of less than 60 minutes will arrive in a van stocked with Mercedes-Benz GenuineParts. No-one is better placed to get your business moving again, faster – with an average roadside repair rate of 80%, you’ll be moving again in no time.
Round the clock Dealer Network to maximise uptime.
Our 100-strong, nationwide Dealer Network works round the clock to keep businesses moving. When your Citan needs servicing or attention, we work around you – on average, workshops are open up to 100 hours a week, over 90% of Dealers operate at least two shifts a day and over one third are open 24 hours a day throughout the working week. Maximum capacity combined with state-of-the art technology, Mercedes-Benz trained technicians and an on-site stock of GenuineParts – it’s all designed to minimise downtime and keep your van out on the road earning its keep.