Mercedes-Benz UK Technical Support

Further Technical Information such as maintenance and repair instructions, parts information, software and hardware for vehicle diagnosis can be found under Through this Website you can gain access to the following systems:

  • Electronic parts catalogue - EPC net*
  • Workshop Information System - WIS net*
  • Up to date technical repair information for vehicles of the Mercedes-Benz and smart brands - TIPS*
  • Electronic catalogue for work units and flat rates - ASRA net*
  • Special tools database - E Shop*
  • Original Diagnostic Equipment for Mercedes-Benz and smart - Star Diagnosis*